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People Operations Specialist

Kandji

Kandji

People & HR, Operations
Miami, FL, USA
Posted on Sep 28, 2024
About Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.
Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.
Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.
The Opportunity
Reporting to the VP of Human Resources, the People Operations Specialist is responsible for supporting our people processes across the full employee lifecycle. This person is an integral part of the people team, ensuring all processes are efficiently executed in a timely manner to create the most streamlined employee experience across the organization.
The ideal candidate is excited to support all aspects of the employee lifecycle. They should have previous experience working in HR or People Operations and a passion for learning areas they do not yet know. This person should have a high level of curiosity and care deeply about the success and satisfaction of our employees. This person should be energized by finding areas for improvement, solutions to challenging problems, and ways to simplify processes through automation workflows that increase our collective effectiveness.
This role is required to work on-site in our Coral Gables office Monday through Friday.

How you'll make an impact day to day:

  • Responsible for the administration of various aspects of the employee lifecycle including talent acquisition, pre-boarding, onboarding, off-boarding and employee changes with a focus on employee experience and compliance
  • Work in close partnership with other people functions and cross-functional teams to facilitate an exceptional new hire orientation
  • Communicate excitement and a sense of urgency with candidates and current Kandji team and provide exceptional service as the first point of contact for employee questions and requests, escalating as appropriate
  • Support the administration and maintenance of our people systems, ensuring data integrity and accuracy
  • Liaise with HR, Talent Acquisition, IT & Finance team members to ensure seamless integrations and data flow across HR systems; provide innovative approaches to enhance efficiencies
  • Monitor the effectiveness of all People Operations efforts and share ideas for continuous improvement of the employee experience
  • Serve as a benefits point-of-contact by responding to questions and educating employees on company benefit programs
  • Facilitate employee engagement initiatives such as employee surveys
  • Maintain employee files and documentation
  • Champion an outstanding experience for employees and business partners by continuously earning trust and establishing strong relationships that position the People Team as a critical partner
  • Assist with other projects and duties as assigned

Minimum qualifications:

  • 2+ years of proven, measurable success in the Human Resources/People Operations field
  • Exceptional ability to listen and understand the needs of our candidates, teammates, and business partners and to fulfill those needs with speed and grace
  • Experience with Workday HRIS
  • Experienced with tools such as Lattice, Lever, and Donut
  • Exceptional customer service skills and ability to communicate both verbally and written with all levels, both internal and external
  • You live and breathe people and are skilled at developing trusting relationships
  • You have an unparalleled sense of urgency, commitment, and attention to detail in getting stuff done without sacrificing quality or experience
  • You are self-assured and have a high tolerance for ambiguity and shifting priorities in a fast-paced environment
  • Process-oriented and tech-savvy with the ability to leverage multiple systems
  • You have a low ego and demonstrate humility and an ability to gain trust through effective communication
Benefits & Perks
• Competitive salary
• 100% individual and dependent medical + dental + vision coverage
• 401(k) with a 4% company match
• 20 days PTO
• 14 paid holidays per year
• 10 health and wellness days per year
• Kandji Wellness Week off July 1 - July 5, 2024
• Equity for full-time employees
• Up to 16 weeks of paid leave for new parents
• Paid Family and Medical Leave
• Modern Health - Mental Health Benefits - Individual and Dependents
• Fertility Benefits
• Working Advantage Employee Discounts
• Monthly utilities stipend
• Free onsite fitness center
• Free parking
• Lunch 5 days/week
• Exciting opportunities for career growth
• An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.