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UX Writer (Greek/English)

Workable

Workable

Marketing & Communications, Design
Athens, Greece
Posted on Nov 28, 2023

Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that.

At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.

We are looking for a UX Writer to join our team, with strong copy creation and editing skills in both Greek and American English. We appreciate writers who have a user-centered approach and use data and testing to inform their decisions. The ideal candidate can write clear and concise copy that allows users to accurately understand their options and help them achieve their goals. Adhering to our tone of voice and UX writing best practices is at the core of this role, as it ensures a seamless and consistent user experience for recruiters, hiring managers and candidates who use Workable daily.

This role would suit someone who can:

  • Write clear, polished copy for every new feature we ship including product names, navigational elements, error messages, emails, tutorials, landing pages, and notifications.
  • Create content guidelines for our Design System components, across multiple platforms (web and mobile native apps).
  • Work closely with Product Designers and Product Managers to ensure we keep to our brand voice, follow UX writing best practices and use correct US grammar.
  • Drive consensus across teams like Product, Engineering, Brand, Marketing and Customer Success and advocate for solutions that balance user needs with our business goals.
  • Influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms.
  • Document and curate our copywriting guidelines, style guides and drive a successful UX Copy process.

Your day-to-day work will include:

  • Get a request from a Product Designer, asking for your review and approval for certain copies in their designs. You will make changes directly in Figma, asking them a few questions on Slack to better understand the user flow.
  • Join a kick-off meeting about a new project with the Product Manager, Product Designer and UX Researcher who will be working with you on this one. You will go through business requirements and research findings, and set off to work on a copy strategy that will enhance the user’s experience.
  • Spend some uninterrupted work time to focus on writing, rewriting and writing again. You will ruthlessly edit and iterate on copy to be as simple as possible, but not simplistic.
  • Add a new term in the terminology glossary and tweak the copy of a help text in the relevant Design System component.
  • 3+ years / proven work experience in writing UX copy as part of a user-centric design process
  • Excellent writing and editing skills in American English (native/bilingual speaker or C2 Proficient certification)
  • Excellent writing and editing skills in Greek (native/bilingual speaker or C2 Proficient certification)
  • Experience using Figma to write and edit copy
  • Proven ability to collaborate successfully with cross-­functional teams
  • Ability to work independently in a fast-paced environment
  • Bonus: Experience writing copy for B2B SaaS or enterprise software
  • Bonus: Experience writing copy for a design system
  • Bonus: Understanding of content strategy principles and tools
  • Bonus: User research skills (using remote testing tools and analyzing customer feedback)

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:

  • An attractive salary and a bonus plan
  • Health insurance plan including dependents
  • Mobile data plan
  • Apple gear and access to the best productivity tools
  • Annual retreats in awesome locations

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.