Solutions Engineer
Unblocked
Vancouver, BC, Canada
As a Solutions Engineer at Unblocked, you’ll drive new business across a global territory, owning the technical outcome of every deal — from first demo to signed contract. You’ll bridge engineering and customer success, working closely with Account Executives to demonstrate Unblocked’s value to software development teams.
About Unblocked
Unblocked is a high-growth, well-funded SaaS company that built a context engine for coding agents and developers. Our platform reduces time and tokens in agentic development workflows by providing the right context at the right time, alongside a Q&A and code review interface for developers.
We are a small team with a track record of building developer tools that solve real problems. We encourage participation in the entire product-development process, and you will have the opportunity to help define Unblocked and shape its roadmap, implement solutions, and receive direct feedback from the users of our products.
About You
You have strong engineering acumen and are deeply comfortable with agentic AI tools. You thrive in ambiguity, move quickly, and are energized by working at the intersection of technical depth and customer impact.
What You’ll Do
- Partner with Account Executives on new business opportunities, owning the technical workstream from first contact through signed contract.
- Cover West Coast North America through EMEA, including customer site visits and conference attendance.
- Deliver customized live demos and technical Q&A sessions tailored to each prospect’s environment and workflows.
- Scope and design proof-of-concept projects, applying knowledge of enterprise infrastructure and security requirements.
- Run enablement and training sessions on MCP best practices and agentic tooling for customers and partners.
- Monitor customer communication channels and provide prompt, high-quality technical support during evaluations.
- Synthesize customer insights and communicate patterns back to Product and Engineering to drive continuous improvement.
Requirements
- Strong engineering acumen; prior Solutions Engineer or customer-facing technical experience preferred but not required.
- Startup experience and comfort navigating ambiguity in a fast-paced environment.
- Deep hands-on familiarity with agentic AI tools such as Claude Code, Cursor, or Codex.
- Demonstrated experience implementing and demonstrating agentic workflows with real customers or teams.
- Active engagement with the latest AI releases and ability to rapidly integrate new capabilities.
Culturally, we’re looking for people who are:
- Driven to get things done: Anxious to design, build, and ship solutions on aggressive timelines; We are looking for makers, doers, creators!
- Able to play well with others: Comfortable in collaborative work environments; Solid communication skills; Great presenter, but even a better listener; Humble enough to actively solicit and incorporate feedback.
- A passionate, tireless, selfless advocate for the end-user: Unwavering in your desire to provide the best experience; Must be an effective champion for the interests of the customer.
- Different: Unique skill sets, methodologies, working styles, and ideas; Able to up-level an already strong team; Willingness to work outside your comfort zone and learn from others.
- An ambitious malcontent: Dissatisfied with the status quo in the world around you; Constantly aware of the potential for improvement with a keen desire to help technology play a more meaningful role in people’s lives.
What’s in it for you?
- A competitive base salary.
- Equity in the company for eligible candidates, offering the opportunity to share in our long-term success and growth.
- Generous medical and dental benefits.
- A very flexible vacation policy.
- Your choice of Apple hardware to get you started.
- Personal growth. We’re a small company where there’s no shortage of different projects to work on.