Account Executive
Unblocked
As an Account Executive at Unblocked, you'll guide customer accounts from onboarding, through upgrades and renewals, ensuring they achieve their desired outcomes and gain maximum value from our platform.
About Unblocked
Unblocked is a high-growth, well-funded SaaS company that helps answer questions software development teams have about their applications. This allows them to spend less time in meetings and dealing with interruptions, and more time writing code.
We are a small team with a track record of building developer tools that solve real problems. We encourage participation in the entire product-development process, and you will have the opportunity to help define Unblocked and shape its roadmap, implement the solutions that deliver the experience customers love, and get first-hand feedback from the teams who use what we build.
About You
- Customer champion who enjoys understanding customer goals, pain points, and workflows.
- 2–5 years of experience managing post-sales relationships for technical B2B SaaS products.
- Excellent communicator, adept at clearly presenting complex ideas.
- Data-driven approach to using analytics, health scores, and NPS.
- Proactive problem solver and effective project manager.
- Growth-oriented mindset, keen to learn and innovate.
- A trusted advisor capable of engaging technical users and senior executives.
- Collaborative teammate, effective across Sales, Product, and Support.
Requirements
- 4+ years in customer-facing roles such as Customer Success, Sales, or Product Management.
- Ambitious, organized, and driven individuals passionate about developer tools.
- Strong verbal and written communication skills.
- Highly motivated, results-driven, comfortable in fast-paced environments.
Culturally, we're looking for people who are:
- Driven to get things done: Makers and creators who execute efficiently.
- Able to play well with others: Excellent collaborators and communicators.
- Passionate advocates for the end-user: Relentlessly dedicated to customer success.
- Different: Offer unique skills, elevate teams, and inspire continuous learning.
- Ambitious malcontents: Motivated to challenge the status quo and drive meaningful tech impact.
What's in it for you?
- Competitive salary.
- Equity in the company (for eligible candidates).
- Generous medical and dental benefits.
- Flexible vacation policy.
- Your choice of Apple hardware.
- Diverse opportunities for personal growth.