Locations
Los Angeles, CA, USA · Outpost Estates, Los Angeles, CA, USA
industry
Administrative Services · Data and Analytics · DeepTech · Information Technology · Professional Services · Software
Size
1 - 10 employees
Stage
Series A
founded in
2016
Gladly is an AI-powered customer service platform that focuses on putting customers back at the center of service interactions. Unlike traditional ticket-based systems, Gladly combines rich customer data with AI to provide personalized support, enabling brands to engage customers 24/7. The platform is designed for customer-obsessed brands, helping them create loyalty through exceptional service while reducing costs and improving efficiency. With over 200 customers, including some of the world's most loved brands, Gladly is positioned as a leader in transforming customer service into a more human-centric experience.
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