Asset Management Officer (IT Support)
Super
IT, Customer Service
Surabaya City, East Java, Indonesia
Asset Management Officer (IT Support)
Placement in Surabaya (On-site)
About Super
We are a group of business enthusiasts, scientists, communicators, designers, productive mothers, and many more who are unified and unduly spirited to work towards one big vision and goal. As a leading social commerce platform in Indonesia, we aim to solve economic inequality distribution across rural areas by building agent networks and hyperlocal supply chains to make goods more affordable. SuperApp goes beyond passion and creativity to decipher social issues in our surroundings.
Key Responsibilities:
- Manage and maintain IT asset inventory, including laptops, desktops, printers, networking devices, and other hardware/software assets.
- Ensure accurate recording, tagging, tracking, and documentation of all company IT assets.
- Support asset lifecycle management, including procurement requests, deployment, maintenance, repair, transfer, and disposal.
- Coordinate onboarding and offboarding processes by preparing, retrieving, and updating assigned IT equipment.
- Provide first-level IT support for hardware, software, network, and user access issues.
- Troubleshoot common technical problems related to IT assets.
Role Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Basic understanding of IT hardware, software installation, networking, and troubleshooting.
- Experience in asset management, inventory control, or IT support.
- Strong attention to detail with the ability to maintain accurate records and documentation.
- Good analytical skills to monitor asset utilization and recommend improvements.
- Clear communication skills and ability to support users from various departments.
Join Super
At Super, we are continuously providing equal, unparalleled opportunities across various business operating pillars from operations, commercial, and technology for all candidates from diverse types of backgrounds and expertise.
If you are someone with a high passion for delivering innovative work as part of your extraordinary career, are committed to self-integrity, enjoy working collaboratively, and are ready to work in an agile environment, you are very welcome to apply. You will also have tremendous opportunities to hone your functional skills and expertise in an area of specialization. The sheer variety of work we do, and the inherent experience of creating meaningful social impact it offers, provide an unbeatable platform from which to build a fulfilling career.
#GabungSedulurSuper and help solve Indonesia's unequal economic distribution