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Senior Technical Program Manager



IT, Operations
United States
Posted on Thursday, May 30, 2024
About Starburst
At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.
Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!
About the role
As a Technical Program Manager focused on release management for our SaaS and enterprise products, you will work cross-functionally to identify risks, manage schedules, and communicate clearly with stakeholders across the company and our open source project liaison. You’ll reach across Starburst’s product, engineering, enablement, marketing, and customer success organizations to lead the continuous delivery of releases for our products, always focused on product delivery, customer experience, and scalability. You'll utilize metrics to analyze, plan, and implement processes that lead to an improvement in process predictability, efficiency, and customer satisfaction.

As a Senior Technical Program Manager you will:

  • Lead and manage technical programs of medium to large cross-functional scope, ensuring alignment and accountability across teams.
  • Interface with stakeholders, including engineers, engineering managers, and product management, to keep projects aligned with strategic goals and on track.
  • Remove roadblocks and identify efficiencies to enhance the performance of engineering teams and manage complex dependencies and risks.
  • Report success metrics for programs, including major risks, and communicate progress and process efficiencies broadly to engineering and senior leadership.
  • Manage and drive improvements in speed, cost, scalability, resiliency, quality, and security through rapid iteration with engineering and product leaders.
  • Own and publish Operational Excellence release calendar
  • Drive Scrum of Scrums and other review meetings, ensuring that follow up actions are taken

Some of the things we look for:

  • BS degree in Computer Science or equivalent work experience
  • 5+ years of experience in a similar Program or Project Management role, within cloud environments
  • Experience with software release management practices, tools, and automation
  • Understanding of release pipelines and automation
  • Experience with Agile methodologies and tools such as JIRA
  • Strong organizational skills. Must be able to manage many competing priorities simultaneously
  • Strong problem solving skills, with demonstrated ability to implement systematic solutions
  • Self-motivated with strong documentation, presentation, and communication skills
  • Ability to translate multitudes of complex feedback into actionable priorities
  • Comfortable with interacting with stakeholders of all levels
Why build your career at Starburst?
We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.
We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!
Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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