Specright is looking to hire an Implementation Consultant within our Implementation Team. In this role you will be responsible for collecting customer requirements as inputs to design and implement Specification Data Management solutions for customer accounts.

You will collaborate with our customers while providing best practice recommendations, developing solution designs and ensuring success of their implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success and Software Engineering.

Roles & Responsibilities

Responsible for the requirement creation and solution design of customer solutions and ensuring implementation success for projects in varying business size, including enterprise
Define and document solution design, user stories and requirements inclusive of configuration, custom development and data migration
Work with the Solution Data Architect & Project Manager to define a scope and deliverables for a successful implementation
Consult, lead, and guide customers with best practices to support customers in business transformation and process optimization as part of a Specright implementation
Help customers transform their business with SDM technology
Configure objects, layouts, and workflows in Specright with Salesforce.com admin functions
Perform quality assessments against requirements and acceptance criteria
Assist with data imports, quality checks, and verification of client data
Work one-on-one with clients in the following industries: beauty and cosmetics, consumer goods, packaging, food & beverage, wine & spirits, automotive, and chemicals
Train and mentor new members within the team, for product and industry best practice
Conduct weekly technical training and/or mentorship for the team

Basic Qualifications

3+ years of technical experience required (or equivalent) within manufacturing, HLS, or hi-tech
Salesforce.com admin experience required
Software configuration and/or development experience
Experience developing Business Requirements Documentation, data mapping, process flow diagrams, data models, configuration and deployment
Experience with SaaS hybrid implementation methodology

Preferred Qualifications

Ability to present to C-level executives and leadership
Industry experience in HLS, Consumer Goods, Food & Beverage, Packaging or Supply Chain highly preferred
Customer oriented and phenomenal at building client and project team relationships

Soft Skills

Be an active learner
Ability to communicate in business terms with customer and technical terms with implementation teams
The desire to dive head first into new technology and provide recommendations of other technologies to help solve customer business challenges
Able to manage multiple projects at once
Fast learner, team player, can-do attitude, highly organized, execution-oriented
Strong attention to detail
Highly accountable to deliver tasks on time or early
Thrives in tackling challenges and able to identify possible solutions

See more open positions at Specright

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