Staff Software Engineer
SilverCloud
Company Description
At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale.
We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.
We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.
For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.
Brief Overview
We’re seeking a highly skilled and experienced Staff Software Engineer to join our Engineering organization. This role requires a strong background in enterprise application development, cloud-based systems, and modern JavaScript technologies. The ideal candidate is passionate about building scalable solutions, troubleshooting complex systems, and collaborating across teams to deliver high-quality software. You will work closely with product managers, architects, and engineers to support critical initiatives aligned with our 2026 roadmap while helping strengthen technical excellence and team cohesion.
Core Responsibilities
- Design, develop, and maintain scalable, high-performance applications using modern JavaScript technologies.
- Troubleshoot, analyze, and resolve complex technical issues across distributed systems.
- Deploy, operate, and support cloud-based applications in AWS environments.
- Collaborate with cross-functional teams to define technical requirements and deliver reliable solutions.
- Participate in system design discussions and contribute to architecture decisions.
- Optimize application performance, reliability, and scalability.
- Write clean, maintainable, and well-documented code following best practices.
- Support production systems, including monitoring and incident resolution.
- Conduct code reviews and mentor team members to promote engineering excellence.
Qualifications
- 5+ years of software development and troubleshooting experience.
- 5+ years of experience with JavaScript development.
- Experience deploying and operating cloud-based applications in AWS or equivalent environments.
- Strong problem-solving skills and ability to manage multiple priorities in fast-paced environments.
- Experience working with enterprise-level applications.
- Excellent collaboration, communication, and teamwork skills.
Do Well. Live Well. At Amwell.
Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.
Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.
We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!
Benefits
Additional Benefits
- Medical Plan Coverage provided by Colmédica
- Plan Coverage provided by Pan American
- Hybrid Allowance
- Additional Paid Time Off
- Maternity Leave 18 weeks
- Parental/Paternity Leave 2 mandatory weeks + 4 weeks
- Mental Health and Resiliency
- Virtual Second Opinion with the Cleveland Clinic Coverage
- LinkedIn Learning
- Rewards and Recognition
- Service Anniversaries
- Annual Bonus
- Referral Program
- Amwell tuition reimbursement benefit
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