At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale.

We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.

We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.

For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.

Brief Overview

We are seeking an experienced Sr QA Engineer to help ensure the delivery of high-quality, reliable, and scalable software solutions. In this role, you will be responsible for designing and executing both manual and automated testing strategies, partnering closely with cross-functional teams to validate functionality, identify risks, and support release readiness. The ideal candidate brings strong expertise in modern test automation practices, CI/CD integration, and defect triage, along with a proactive mindset focused on continuous improvement, collaboration, and elevating quality standards across the engineering organization.

Core Responsibilities

Design, develop, and execute manual and automated tests to validate system functionality and feature behavior.
Create and maintain QA artifacts, including test plans, test cases, and test data, aligned to team delivery needs.
Partner with Product Managers and Software Engineers to clarify requirements and ensure appropriate test coverage.
Own test planning, execution, and release readiness for the scrum team’s scope, clearly communicating quality status, risks, and tradeoffs.
Identify, document, and track defects through resolution, providing clear reproduction steps and validation.
Implement continuous testing practices by integrating automated tests into CI/CD pipelines and improving test reliability, execution speed, and failure diagnostics.
Triage and debug test failures across system layers to identify root cause and prevent regressions in collaboration with engineers.
Influence quality outcomes beyond immediate ownership by sharing best practices and identifying cross-team risks.
Provide informal mentorship through collaboration, code reviews, and knowledge sharing.
Participate actively in Agile ceremonies, contributing to planning, refinement, retrospectives, and continuous improvement.

Qualifications

Bachelor's Degree in Computer Science, Engineering or related field (or equivalent experience)
5+ years’ experience in quality engineering, testing modern web applications and APIs
Strong knowledge of QA methodologies, tools, and best practices
Strong proficiency with test automation frameworks Strong proficiency with test automation frameworks (e.g., Playwright, Rest Assured, Selenium or equivalent)
Hands-on experience with CI/CD tools (e.g., Gitlab Actions, Jenkins, GitHub Actions) and version control (Git)
Proficient in at least one programming/scripting language (Typescript/JavaScript, Java, etc.)
Experience working in Agile environment using tools such as Jira or Confluence.
Strong communication and collaboration skills, with the ability to explain quality risks and technical findings to cross-functional partners.
Ability to independently triage and debug issues across multiple layers, including UI behavior, API responses, logs, and test data.
Highly energetic, responsible, organized, self-disciplined, self-motivated, able to work with little or no supervision.

Do Well. Live Well. At Amwell.

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!

Benefits

Additional Benefits

Medical Plan Coverage provided by Colmédica
Plan Coverage provided by Pan American
Hybrid Allowance
Additional Paid Time Off
Maternity Leave 18 weeks
Parental/Paternity Leave 2 mandatory weeks + 4 weeks
Mental Health and Resiliency
Virtual Second Opinion with the Cleveland Clinic Coverage
LinkedIn Learning
Rewards and Recognition
Service Anniversaries
Annual Bonus
Referral Program
Amwell tuition reimbursement benefit

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