Director, Global Payroll Services
Remote
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
The Director of Global Payroll Services will be responsible for overseeing the global payroll services division, including HR Shared Services (HRSS), Benefits, Client Support, Client Enablement and Implementation. This role will lead the development and delivery of a world-class global payroll support services and customer service experience for both internal verticals and external clients.
In close collaboration with the Payroll Operations, Compliance, Implementation, Legal, and Tax teams, the Director will ensure a seamless, end-to-end payroll services process, delivering high-quality, compliant, and efficient payroll services across all regions. The Director will also be responsible for defining and executing the overarching strategy for the services vertical, developing a scalable team to support business growth, and enhancing the service offerings to meet evolving client needs.
You will be reporting to the VP of Payroll.
What you bring
- Ideally extensive experience in a managing large in payroll or benefits industry and ideally in a growing start-up environment
- Previous experience in a hyper-growth, tech start up that you specifically scaled into a large payroll operations is crucial
- Clear understanding and experience on how automation, integration and scaling can directly impact workload
- Ability to adapt to a fast-paced, international work environment with a passion for making an impact. Familiarity on the change that occurs in a start-up in the first four years and comfortable with that
- You are passionate about the dignity of work, you are a kind leader, and you ask yourself, "what can I do to remote mundane and manual work for my team?"
- You are passionate about growth and make data-driven, well-informed decisions.
- Team player with the ability to work independently and take own responsibility
- Is a productivity geek and will constantly think of ways to improve and speed up their work
- Writes and speaks fluent English
- It's not required to have experience working remotely, but is considered a plus
- You are passionate about growth and make data-driven, well-informed decisions
Key Responsibilities
- Define and execute the overarching strategy for the Global Payroll Services division, ensuring alignment with the company’s global business objectives.
- Lead the development and scaling of the services division to support the company’s rapid growth and expansion into new regions & service offerings.
- Act as a thought leader within the organisation, driving innovation, transformation, and best-in-class service delivery across global payroll support services.
- Foster strong collaboration with cross-functional teams including Payroll Operations, Compliance, Legal, Tax, and Implementation to ensure integrated and efficient service delivery.
- Drive the development and growth of the global payroll services team, ensuring the team structure and capabilities align with current and future business needs.
- Lead efforts to build a continuous improvement & high-performance culture within the division, focusing on talent development, leadership coaching, and employee engagement.
- Build strong relationships with internal stakeholders, facilitating collaboration and alignment between service teams and other business functions.
- Strong collaboration with our Product team to improve the overall user experience on payroll
- Directing and Supporting the growth of the Implementation Team
Practicals
- You'll report to: VP of Payroll
- Direct reports: yes
- Team: Payroll - Payroll Operations
- Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify;
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $116,800 to $164,250. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members (no managers present)
- Executive interview
- Prior employment verification check
Benefits
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Please note we accept applications on an ongoing basis.