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Onboarding Specialist EMEA

Remote

Remote

Turkey · Remote
Posted on Monday, June 24, 2024

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The Position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Specialist in our Onboarding Operations team, joining our Onboarding & Mobility team.

For this role, you must be fluent in English (C1 level or higher) and German (C2).

As an empathetic, client-oriented problem-solver, the Onboarding Operations, Specialist will be responsible for navigating the onboarding process with both internal and external employees across geographies.

You will be reporting to the Manager, Onboarding Operations.

What this job can offer you

  • Responsible for the onboarding of new employees (external to Remote) from a documentation and compliance perspective, including document verification, preparation of the Employment Package, and fielding employee queries.
  • Own the employee onboarding process, from start to finish, executing operational requirements to enable employment of these external employments
  • Work cross-functionally with our other key operational teams including Mobility, Benefits and Payroll to ensure a smooth client and employee experience.
  • Continuously identify and implement ways to improve the onboarding experience.
  • Manage employee data and serve as subject matter expert on our product, ensuring information is current, secure and confidentiality is maintained.
  • Support reporting, audit, compliance, and data integrity initiatives.
  • Identify automation opportunities within onboarding processes.

What you bring

  • You are fluent in English (C1 level or higher) and German (C2)

  • Multiple years of working in an people operations function.

  • Experience working with employment contracts, and/or other types of legally-binding contracts in the people space

  • Experience working in a fast paced, cross functional environment, ideally within a startup company.

  • Excited by the constant change and growth working in a startup company brings.

  • Team player, ready to support colleagues when needed while having a strong sense of ownership, comfortable working independently, asks for help when needed.

Practicals

  • You'll report to: Manager, Onboarding Operations
  • Team: Onboarding & Mobility
  • Location: Turkey
  • Start date: As soon as possible

Remote Compensation Philosophy

The Compliance team protects Remote from mission critical risks including fraud, sanctions, money laundering, and other types of financial crime. We enable Remote to grow safely and sustainably through taking care in the customers we accept. We work with payments partners to manage risk around the payments we process.

This is an exciting time to join Remote and make a personal difference in the global employment space as a Money Laundering Reporting Officer / Compliance Officer, joining our Compliance department.

We are building a Financial Services subgroup within Remote. This subgroup is in the process of obtaining amongst others a financial licence in the UK.

This means Remote will need to meet the highest standards for customer due diligence, anti-money laundering and counter financing terrorism, internally referred to as know your business (KYB).

You will help setup sound procedures for vetting our customers globally. Not only will you have the responsibility to introduce and implement innovative anti-money laundering (AML) and counter-financing terrorism (CFT) solutions for our platform, you will also be relied upon to share guidance and expertise on UK and EU regulatory requirements.

What you bring

  • Experience with the Second line of Defence in the financial sector, preferably with experience in compliance
  • Understanding of both European payments legislation (e.g. Payment Services Directive II) and UK FCA rules and guidance
  • Writes and speaks fluent English
  • Must be a UK resident
  • Professional AML / MLRO certifications

Key Responsibilities

  • Spearhead the implementation of robust customer due diligence, know-your-client, anti-money laundering, and counter financing terrorism procedures, with a focus on enhancing and refining these protocols along with corresponding risk assessments and mitigating measures for medium to high risks.
  • Ensure unwavering compliance with AML & Compliance requirements, meticulously meeting regulatory standards, while maintaining and optimizing policies and procedures for the overall adequacy of the UK Compliance Programme.
  • Take charge of Regulatory Reporting, meticulously preparing and submitting accurate reports to regulatory authorities, including suspicious transaction reports (STRs), and ensuring comprehensive internal record keeping.
  • Stay abreast of regulatory changes and proactively update reporting processes to align with evolving compliance landscapes.
  • Conduct thorough KYB procedures on both new and existing customers, establishing a meticulous audit trail to enhance due diligence practices.
  • Implement effective transaction monitoring and reporting mechanisms specific to the payments business.
  • Collaborate seamlessly with compliance colleagues to strengthen global compliance efforts, actively contributing to the ongoing development of the global Compliance team.
  • Lead a comprehensive training program focused on mitigating ML issues, ensuring the team remains informed and adept in navigating compliance challenges.
  • Regularly review and optimize the effectiveness of the compliance program, ensuring continuous improvement and alignment with industry best practices.

Practicals

  • You'll report to: Senior Manager, Compliance
  • Team: Compliance
  • Location: UK
  • Start date: May 2024

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $23,000 USD - $26,000 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Benefits

Our benefits & perks are explained in our public handbook at remote.com/benefits.

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

Application process

  1. Interview with recruiter
  2. Interview with team manager
  3. Language-proficiency interview, with a local Remoter
  4. Interview with future manager
  5. Offer

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.