Launched in 2015, PharmEasy is pharmacy made easy! Started with the sole purpose of making healthcare accessible and affordable to all, PharmEasy today is India's leading and most trusted online healthcare aggregator in the country. We help patients connect with local pharmacy stores and diagnostic centres to fulfil their extensive medical needs.

We believe that everyone should have access to good health. Thus, through our services, we ensure you get access to the best and most genuine health products, with the highest savings in the shortest time possible. Today, we deliver medicines in 1000+ cities in India, covering 22000+ pin codes. We offer diagnostic test services across Mumbai including Thane, Navi Mumbai, Kalyan & Dombivali, Delhi with Noida, Gurgaon, Faridabad & Ghaziabad, Chennai, Pune, Ahmedabad, and Gandhi Nagar, Surat, Vadodara, Lucknow, Kolkata, Hyderabad, Bengaluru, and Jaipur.

In addition to making healthcare accessible to all, through our technological innovations, we aim to revolutionize the healthcare system by :

A) Making the industry data-driven by providing doctors and patients the most accurate information to make decisions

B) Making healthcare a universal right by making it quantum's cheaper and accessible

C) Constructing a feedback loop for pharma companies enabling them to make better drugs to combat diseases like never

D) Eradicating fake medicines which contribute 30% of drug volume in India

E) Reducing drug dependency and drug abuse

TEAM: CUSTOMER RETENTION & ENGAGEMENT

What you’ll do?

1. Responsible for planning and executing all consumer campaigns that focus on retention of customers along with engagement

2. Will have to monitor retention across various cohorts and prepare reports to understand campaign effectiveness

3. Strategize and Execute innovative growth campaigns focused on acquiring new customers

4. Should understand key retention metrics and suggest improvements based on metric numbers

5. Should analyze market trends and draw meaningful and actionable insights

6. Should have the ability to execute campaigns across multiple channels- Emails, SMS, Push Notifications, InApps, Native Displays, Webhooks etc.

7. Work on a lot of cross functional projects involving various business teams, product, tech, creative, content etc.

8.Work on sale events, engagement events etc. planning and execution along with handling widgets, banners and other storefront assets to improve user journey and conversion through app.

What you’ll Need?

1. 1-3 years of experience with customer retention and engagement or loyalty platforms

2. Experience on tools like Clevertap, Webengage, Mixpanel, Appsflyer, Apptimize, Localytics, Firebase etc. (any out of the above mentioned will be preferred.)

3. Well versed with Microsoft Excel and Power Point

4. Strong communication and presentation skills

5. Ability to work in a highly dynamic environment

6. Ability to work with cross functional teams and manage multiple tasks at one time

7. Experience with handling storefront assets like banners, widgets, funnels will be a plus. (not mandatory though)

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