Description
The Experience
Salesforce is building the next generation of AI-first Builders to support the rapid growth of Agentforce, Data Cloud, and emerging customer transformation initiatives. As part of the Builder Center of Excellence (CoE), the Director, Early AI Builder Talent will lead Salesforce’s global Graduate Builder Program a strategic workforce development initiative designed to develop, onboard, and accelerate early-career Builder talent across the organization.
This leader will own the end-to-end strategy, operations, and evolution of the Graduate Builder Program, including onboarding, enablement, career development, manager ecosystems, operational governance, and long-term talent pipeline strategy.
The ideal candidate combines experience in enablement, workforce development, talent strategy, operations, and organizational scaling, with a passion for developing emerging technical talent in the age of AI.
What You'll Own
1. Program Strategy — Architect the Blueprint
The Graduate Builder Program is a brand-new, year-long experience for our earliest-career AI Builders, and you get to define it from first principles:
Strategy: Set the global program strategy and operating model — capacity planning, compensation design, and how Graduate Builders should be deployed within Operating Units (OUs)
Recruiting: Define how we hire and recruit this talent, shaping the pipeline strategy for future Technical and Strategic Builders
Enablement: Partner closely with Global Field Readiness to build the end-to-end enablement journey — AI-first onboarding, structured curriculum, and milestone-based readiness and certification frameworks
Collaboration: Design the program experience itself: how grads collaborate, learn, and grow from day one through graduation
Operations: Establish the operational backbone: KPIs, governance, reporting cadences, manager playbooks, and mentorship frameworks that keep quality high as the program scales
2. Community & Culture — Build the Movement
Hundreds of talented & hungry new employees, distributed globally, embedded across OUs — your job is to make them feel like one cohort with one identity:
Create a powerful global cohort community that connects grads across geographies and teams
Strike the balance: keep every grad aligned to the central global strategy while meeting the real needs of their own OUs and teams
Bring the program to life through innovation challenges, demo days, speaker series, and Builder community moments
Build the program's reputation as a powerhouse inside Salesforce — and a magnetic external brand that makes universities and top candidates want to start their careers here
Foster a culture of learning, innovation, inclusion, and continuous growth
3. Stakeholder Alignment — Rally the Company
A program this ambitious only works with the whole company behind it. You'll be its champion and connector:
Global Field Readiness: partner on the full enablement journey, from onboarding through ongoing development
FutureForce Recruiting: define the interview plan and hiring path to bring in exceptional early AI talent at scale
OU Leaders and Managers: support a global ecosystem of Graduate Builder leaders to ensure every grad gets a consistent, high-quality experience wherever they land
Executive Stakeholders: earn buy-in, share progress and metrics, and keep the program moving forward with data, feedback loops, and operational insight
What You'll Actually Be Doing
Graduate Builder Program Strategy
Define and evolve the global Graduate Builder Program strategy and operating model
Build a scalable AI-first workforce development program aligned to Salesforce’s Builder strategy
Establish standardized onboarding, development, and graduation frameworks across OUs
Drive long-term talent pipeline strategy for Technical and Strategic Builder roles
Enablement & Learning
Partner with Enablement and Field Readiness teams to develop onboarding and learning journeys
Work with Field Readiness to build structured AI-first curriculum
Define milestone-based readiness and certification frameworks
Program Operations & Governance
Lead global program operations and governance
Establish KPIs, reporting, and operational cadences
Drive consistency across embedded OU graduate experiences
Develop manager playbooks, operational guidance, and escalation frameworks
Manager & Mentor Ecosystem
Lead and support a global manager ecosystem overseeing Graduate Builders
Build mentorship, buddy, and coaching frameworks
Ensure a high-quality and consistent graduate experience globally
Workforce Planning & Recruiting Partnership
Partner with Recruiting and Workforce Planning teams to align hiring strategy with Builder capacity needs
Support university and emerging talent recruiting initiatives
Help establish Salesforce as a premier destination for early AI talent
Community & Culture
Build strong cohort identity and community across globally distributed graduates
Lead innovation challenges, demo days, speaker series, and Builder community engagement initiatives
Foster a culture of learning, innovation, inclusion, and continuous growth
Executive Stakeholder Management
Present program progress, metrics, and recommendations to senior leadership
Partner cross-functionally to align workforce development strategy with business priorities
Drive continuous program improvement through data, feedback loops, and operational insights
You're Our Person If...
10+ years in enablement, talent development, workforce strategy, operations, or related fields
You've built or scaled onboarding, academy, or emerging-talent programs — and loved it
Experience in or alongside technical, consulting, pre-sales, AI, or customer-facing organizations
Strong program management and operational leadership; experience leading managers and cross-functional initiatives
Executive-level communicator who can inspire a grad on day one and a C-suite sponsor in the same afternoon
Strategic and hands-on — you set the vision and drive the execution
Energized by ambiguity, global scale, and high-growth, transformational environments
A builder and systems thinker with a passion for launching the next generation of AI talent
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.