Description
The Experience
Salesforce's Messaging and Solutions Marketing org shapes how the world understands Salesforce across our core products and company narrative - and this role is the business operations engine behind it. You'll work directly with the Sr. Director of Messaging Strategy & Operations as a trusted partner, owning the org's budget, headcount plan, and the financial scenario modeling behind every organizational decision. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
You're Our Person If...
Even Better If...
Salesforce's Messaging and Solutions Marketing org shapes how the world understands Salesforce across our core products and company narrative - and this role is the business operations engine behind it. You'll work directly with the Sr. Director of Messaging Strategy & Operations as a trusted partner, owning the org's budget, headcount plan, and the financial scenario modeling behind every organizational decision. This is a hybrid role with three days in office each week.
What You'll Actually Be Doing
- Own headcount planning end to end - serving as the single source of truth for every position, backfill, geo/level change, and transfer modeled against budget targets, in close partnership with Central Planning, Finance, and Employee Success
- Lead budget planning and financial operations, including spend tracking across programs, headcount, contractors, and T&E; requarterizations; incremental funding requests; and quarterly Spend Health Reviews for the EVP
- Build and run scenario models under pressure - when reduction targets or funding requests land, you develop options quickly and strategically, surfacing risks before they reach senior leadership
- Drive the org's planning rhythm, including the V2MOM process, annual and quarterly planning checkpoints, action tracking, and leadership forum prep - while experimenting with AI tools to automate reporting and synthesis workflows
You're Our Person If...
- You have 5+ years in business operations, FP&A, strategy & operations, or headcount/workforce planning, with a track record of hands-on operational delivery
- You're genuinely fluent in Excel and Google Sheets - you've built and maintained budget and headcount models, handled reductions, and can walk someone through a live model
- You've run full budget planning cycles: tracking spend, modeling cuts, and working alongside central or functional planners to hit targets
- You communicate clearly at the executive level and build structure in ambiguous environments without waiting to be told what to do
Even Better If...
- You have a background in FP&A, consulting with hands-on delivery, or marketing operations at scale
- You've supported workforce actions - reductions, increases, reorgs - with the judgment and discretion they require
- You have hands-on curiosity about AI tools; experience with Claude or Claude Code is a plus
- You're comfortable navigating senior stakeholders in a matrixed org and see operating across levels as an opportunity
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.