Senior Manager - Business Value Services

Own Company
Own Company

Toronto, ON, Canada

Posted on Jul 12, 2026

Description

About the Role

This is a unique opportunity to join a team of strategic value advisors working closely with Sales Leadership and Sales teams.

In this role, you will help Salesforce’s customers navigate AI-led business transformation with Salesforce and Agentforce. You will act as a trusted advisor who can translate complex technology into clear business value, helping large enterprises define account strategies, shape high-value deals, and build investment justifications.

You will collaborate across pre-sales, sales, operations, and professional services, serving as the strategic bridge between a customer’s vision and measurable business outcomes.

This is a senior individual contributor role that requires strong influence, executive presence, and the ability to orchestrate cross-functional teams without formal reporting lines. Success will be measured by your impact on strategic deals, growth, and value realization across Salesforce’s Canadian accounts.

Key Responsibilities

Value Discovery & Workshops

  • Facilitate customer workshops to identify pain points, clarify opportunities, and create collaborative business cases that help executives visualize and fund future-state scenarios.

AI-Led Business Transformation

  • Identify high-impact opportunities where Agentforce and autonomous agents can transform business processes and improve operational performance.

C-Suite Executive Engagement

  • Develop and present insight-led points of view and investment justifications for senior executives; focusing on long-term business outcomes rather than technical features.

Thought Leadership

  • Serve as a trusted resource and thought leader for the Canadian organization. Share best practices in deal structuring, value selling, and industry trends to help upskill cross-functional partners.

Strategic Deal Design & Account Strategy

  • Architect sophisticated commercial structures and value-led proposals for Canadian customers; focusing on creating successful, mutually beneficial commercial outcomes.

AOV Protection & Growth

  • Act as a business owner in partnership with Account Executives for Canadian accounts; identifying new value streams, supporting measurable value realization, and helping protect and grow existing revenue.

Desired Experience & Skills

Strategy & Value Professional Experience

  • 5+ years of professional experience in strategy consulting, value advisory, business value services, or a similar value-focused role within a major technology company.

Business Acumen & ROI

  • Strong ability to build business cases and financial models that demonstrate how technology investments improve business performance and financial outcomes.

Executive Communication

  • Ability to engage and influence senior stakeholders by simplifying complex ideas into clear, strategic, and commercially relevant recommendations.

Influence & Orchestration

  • Proven ability to align diverse teams around a common goal in a fast-paced, matrixed environment.

Curiosity for AI

  • A genuine interest in AI, autonomous agents, and the practical ways these technologies are changing business models and operating structures.

Industry Perspective

  • Generalist backgrounds are welcome, and either experience in, or a desire to learn about, various industries is highly valued.

Emotional Intelligence

  • Ability to navigate high-stakes customer environments and complex negotiations with empathy, patience, and a focus on win-win outcomes.

Education

  • Relevant university degree (Bachelor - essential, MBA - preferred)

  • Relevant certifications (CPA, CFA, etc. - preferred)

Other

  • Language: English - essential, French - optional