Description
Role Overview
As a Senior Member of Technical Staff (SMTS) – Developer Productivity & CI/CD, you will be a key technical contributor on Salesforce's global engineering platform team. You will own equally the twin pillars of this role: Developer Productivity Engineering — reducing friction, improving tooling, and accelerating developer velocity — and CI/CD Platform Engineering — building, scaling, and maintaining the continuous integration and delivery infrastructure that powers Salesforce's global engineering organization. This role blends deep technical expertise with cross-team collaboration to deliver data-driven insights, scalable build infrastructure, and a world-class developer experience.
Job Duties & Responsibilities
* Developer Productivity Engineering: Identify, measure, and eliminate systemic friction in the developer lifecycle — including slow builds, flaky tests, complex tooling, and inefficient workflows — using data-driven methodologies (DORA, SPACE) to measurably improve developer velocity.
* CI/CD Platform Engineering: Design, implement, and maintain robust Continuous Integration and Delivery pipelines using Harness CI and Jenkins, ensuring high availability, low latency, and consistent throughput across the global CI/CD ecosystem.
* Developer Tooling & Portals: Develop high-performance internal developer tooling, dashboards, and CLI utilities using modern frontend technologies (e.g., Svelte) alongside backend services — making it easier and faster for engineers to build, test, and ship.
* Build Infrastructure: Build and optimize software-defined infrastructure for centralized build repositories and configuration management across on-prem and cloud environments, following Salesforce's infrastructure standards.
* Kubernetes-Based Build Environments: Implement and optimize containerized build/test workloads on Kubernetes (EKS), including resource tuning, autoscaling configurations (e.g., Karpenter/KEDA), and ephemeral agent lifecycle management.
* Metrics & Observability: Instrument and maintain engineering productivity metrics (DORA, SPACE) by building automated data pipelines via Airbyte and observability dashboards using the ELK Stack, Datadog, Prometheus, and Grafana — surfacing actionable insights to engineering teams.
* Security & Compliance: Integrate automated static analysis and software composition analysis (Veracode SAST/SCA) into CI/CD pipelines, enforcing quality and security gates to shift left on application security.
* Build System Optimization: Serve as a subject matter expert on multi-language build systems (Maven, Gradle, Ant), optimizing dependency trees, build caching, and distributed build execution to reduce cycle times for large Java and Python codebases.
* Infrastructure-as-Code: Author and maintain modular, idempotent IaC configurations using Ansible and Chef to eliminate environment drift and enforce compliance baselines across build agents.
* Version Control & Source Integrity: Contribute to and enforce Git/Perforce branching strategies (e.g., trunk-based development), pre-commit/pre-merge validations, and branch protection policies supporting hundreds of concurrent developers.
* Incident Response & Troubleshooting: Provide expert-level root-cause analysis for complex CI/CD infrastructure failures, leveraging deep knowledge of Linux internals, distributed systems, and APM tooling.
Qualifications & Requirements
Education
* Degree: Bachelor of Technology (B.Tech) or equivalent
* Field of Study: Computer Science, Computer Engineering, or a related technical discipline
Experience
* Minimum: 5+ years of progressive experience in Developer Productivity, DevEx, DevOps, Build/CI Engineering, or Infrastructure Engineering
* Demonstrated ability to deliver impactful, production-quality systems in large-scale enterprise environments
* Experience working on or closely with developer experience or platform engineering teams is strongly preferred
Tools & Technologies:
Containerization & Orchestration
Docker, Kubernetes (EKS), Helm
Cloud & Configuration
AWS, Chef, Ansible
CI Platforms
Harness CI, Jenkins
Data Pipelines & Frontend
Airbyte, Svelte
Security & Testing
Veracode (SAST/SCA)
Observability & Analytics
ELK Stack, Faros.ai, LinearB, Datadog, Prometheus, Grafana
Build Systems & Artifacts
Maven, Gradle, Ant, JFrog Artifactory, Sonatype Nexus
Languages & Scripting
Groovy (Pipeline-as-Code), Python, Java, Bash
Version Control
Git, GitHub, Perforce
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.