Description
We are seeking an experienced and highly-motivated Associate Security Manager to lead our physical security operations team in Buenos Aires and Rosario, Argentina. The successful candidate will be responsible for implementing global security standards, driving operational excellence, and fostering a safe environment for our employees, contractors, and guests. This role requires an experienced leader capable of building strong internal and external partnerships and delivering results through collaborative teamwork.
Key Responsibilities
Team Leadership & Development
* Manage and mentor a high-performing team of security professionals.
* Champion Salesforce values.
Security Operations Management
* Serve as the Physical Security Operations Subject Matter Expert (SME) for the assigned Area of Responsibility (AoR), encompassing Buenos Aires and Rosario.
* Oversee the maintenance of critical physical security programs, including access control, guard force staffing, and enterprise risk management policies.
* Implement operations consistent with global security standards and ensure direct enforcement.
* Coordinate effectively and consistently to achieve both long-term and short-term security operations objectives.
* Assist with managing associated contracts, resources, and security vendors.
* Schedule quarterly business reviews, capture metrics, and report on Key Performance Indicators (KPIs).
Emergency Response & Training
* Lead the execution of the Security Operations emergency response plan.
* Plan, schedule, and lead training sessions, including tabletop exercises and live drills.
Documentation & Compliance
* Build, update, and refresh security documentation, including site procedures and operations plans to align with existing GS&S security operations standards, policies, and procedures.
Partnership & Threat Mitigation
* Develop and maintain effective relationships with key internal partners (e.g., Real Estate & Workplace Services, Health & Safety, Resilience, Executive leadership).
* Cultivate relationships with federal, provincial, and local Law Enforcement agencies in Argentina.
* Mitigate workplace violence through proactive local intelligence collection, policy development, and coordination with internal business partners.
Event Security & Investigations
* Plan, direct, and drive event security for small to medium-sized in-region/on-campus events.
* Provide support for large, public-facing events in the region as necessary.
* Assist with the investigation of incidents within the assigned AoR.
Regional Responsibilities
* Oversee and coordinate security operations across both the Buenos Aires and Rosario sites, ensuring consistency in standards and coverage.
* Serve as the primary point of contact for regional security matters, including cross-site coordination and escalation.
* Monitor and assess the regional security environment, including local threat trends, to inform operational decisions.
* Support onboarding and integration of acquired or new sites within the region.
Other Responsibilities
* Other responsibilities as assigned by manager and GS&S leadership.
Qualifications
Experience
* Overall experience of 5–10 years in security or closely related services in the public (law enforcement or military) or private sector.
* Demonstrated experience leading a successful team with a focus on operations, training, and budgeting.
* Prior experience in a fast-paced corporate environment is required.
Skills & Attributes
* Ability to communicate effectively and provide decisive leadership during high-stress situations.
* Exceptional presentation, writing, research, and analysis skills.
* English and Spanish fluency required.
* Bachelor's degree required (Criminal Justice or Security Management).
Program Knowledge
* Familiarity with Salesforce as a leading AI CRM.
* Familiarity with or willingness to become proficient in multiple aspects of a Corporate Security program beyond Operations, including:
* Risk Intelligence and Threat Monitoring
* Event Security
* Investigations
* Executive Protection
* Security Systems Technology
* Project Management