Director, Agentic Workforce Modeling & Capacity Planning

Own Company

Own Company

Chicago, IL, USA

Posted on May 28, 2026

Description

Overview Of The Role

The Agentic Workforce Strategy & Innovation team sits at the intersection of two of the most consequential shifts in enterprise business: the rise of AI agents and the reimagination of how work gets done. As {Title}, you will serve as the lead architect for an entirely new enterprise capacity model, one that treats human headcount and digital agents as a single, optimizable system, shifting the organization from linear headcount tracking to a dynamic, multi-dimensional labor model. This is a hybrid role with three days in office each week.

Responsibilities

  • Design and evolve the enterprise's first integrated capacity model, establishing a Unified Labor Taxonomy and Human-AI Augmentation benchmarks that enable direct, standardized comparisons between human and digital labor for executive-level decision-making.

  • Build and maintain a 3-year scenario simulation engine that translates emerging AI capability developments into concrete workforce supply and demand adjustments across every major business unit.

  • Architect a unified Workforce Data Cloud integrating employee, contingent, and digital worker data into a single source of truth, with self-service access through AI-fronted interfaces and multi-dimensional slicing across organizational structures, job taxonomies, and cost centers.

  • Distill complex capacity data into forward-looking leadership narratives, surface structural talent risks before they impact the Innovation Roadmap, and partner with VP-level stakeholders to translate strategic hypotheses into actionable workforce plans.

Required Qualifications

  • Demonstrated experience building enterprise workforce planning or capacity models that integrate financial, operational, and talent data at scale.

  • Expert-level ability to model Total Cost of Ownership (TCO) for both human and digital resources, including fluency in SQL, Python, or advanced business intelligence platforms.

  • Proven track record of translating complex quantitative analyses into clear, executive-ready narratives and influencing senior leadership decisions.

  • Experience designing and operating data architecture solutions, including integrating external market intelligence sources to benchmark workforce costs, geography, and talent accessibility.

Preferred Qualifications

  • Experience working with or modeling AI agent deployments alongside human workforce planning, including familiarity with labor economics at the human-AI intersection.

  • Familiarity with external workforce intelligence platforms such as TalentNeuron or LinkedIn Talent Insights.

  • Experience operating in a futurist or strategic foresight capacity, translating macro AI capability trends into business-specific workforce implications.

  • Background in enterprise budget cycles and experience presenting workforce capacity recommendations to C-suite or CFO-level audiences.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.