Description
We are seeking a strategic, highly organized, and operationally-minded Recruiting Operations Manager to join our Global Recruiting Optimization team. This role is critical to driving operational excellence across our global Recruiting organization. The ideal candidate will bring high-level recruiting knowledge, strong stakeholder management capabilities, and a proven track record of optimizing systems and processes at scale. This individual will serve as a subject matter expert (SME) on recruiting operations, capable of synthesizing complex information, connecting dots across programs, and representing Recruiting in high-impact cross-functional initiatives.
Responsibilities:
Stakeholder Management & Process Leadership: Act as a trusted partner to Recruiting leadership and cross-functional teams. Represent the recruiting function in large-scale projects, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows.
Recruiting Systems & Tool Optimization: Own and continuously improve components of our recruiting technology stack (ATS, scheduling platforms, assessments, etc.) by identifying gaps, evaluating processes, and creating impact in partnership with systems teams.
Process Design & Implementation: Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams.
Data Analysis & Insights: Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs.
Program & Project Support: Support the planning and execution of recruiting programs and technology implementations. Track milestones, ensure cross-functional alignment, and surface risks and dependencies early.
Resource & Knowledge Management: Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams.
Enablement & Event Logistics: Partner with Recruiting Enablement to manage logistics for in-person and virtual events. Ensure a seamless experience for facilitators, attendees, and stakeholders.
Required Qualifications:
5+ years of experience in Recruiting Operations, HR Operations, or a related field
Understanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SME
Experience supporting large-scale tech or process implementations and managing complex stakeholder groups
Strong analytical skills with the ability to extract insights from data, identify trends, and develop recommendations
Excellent project management, organization, and communication skills; able to synthesize and connect large volumes of information
Skilled in stakeholder influence and driving alignment in cross-functional environments
Proficiency in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and Smartsheet
Preferred Qualifications:
Experience with recruiting technologies such as Workday, GoodTime, HackerRank, or equivalent platforms
Background in process optimization or systems thinking
Ability to operate autonomously and balance strategic priorities with tactical execution
Experience working in global and matrixed organizations
M&A background