Description
Do you enjoy a blend of strategy and operational execution? The Sales Strategy and Operations team partners directly with sales leadership as a trusted advisor, focused on strategic planning, sales optimization, and business operational support. This is a high-impact role with constantly evolving priorities - you will think strategically, arrive at a focused execution plan, and see it through to fruition.
In this role, you will own global headcount capacity planning and reporting as a core function, serving as a critical partner to Sales, Finance, and CRO leadership to ensure the organization is resourced to execute on its Go-To-Market strategy.
Impact / Key Responsibilities
- Lead ongoing headcount capacity plan management, partnering with Strategy and Finance teams to track in-quarter and in-year headcount reallocations, adjustments, and workforce changes
- Build and maintain scalable headcount reporting infrastructure, including dashboards and recurring reports that surface workforce trends, gaps, and risks to sales leadership
- Drive ad-hoc capacity analyses across dimensions such as operating unit, region, country, cloud, and selling role - translating historical data into forward-looking strategic insights that inform CRO leadership decisions and GTM planning
- Define key headcount and capacity metrics and targets; identify areas of risk or underperformance and present actionable recommendations to sales leadership
- Support the annual GTM planning lifecycle, including headcount target setting, quota allocation modeling, and territory planning inputs
- Create executive-level presentations for local and global leadership reviews, synthesizing complex workforce data into clear, compelling narratives
- Troubleshoot operational headcount issues as they surface; propose process and system improvements to address root causes
Required Skills
- 3–5+ years of professional experience in a highly analytical, sales operations, finance or strategy role
- Expert proficiency in Excel / Google Sheets, including both analytical capabilities and maintaining well-structured, organized workbooks
- Demonstrated ability to independently execute end-to-end analyses: querying datasets, organizing data, structuring analyses, and synthesizing key insights
- Degree or equivalent relevant experience; experience evaluated on core competencies
Preferred Skills
- Experience leading or materially supporting GTM planning lifecycle end to end: annual planning, target setting, quota allocation, or territory carving
- Exceptional stakeholder management and executive communication skills - ability to translate complex data into easily digestible insights for senior audiences
- High critical thinking ability to structure and solve complex, ambiguous problems with a logical, evidence-based approach
- Experience with SQL and/or Tableau is a plus
- Resilient self-starter with strong sense of urgency and ability to adjust on the fly to shifting priorities
- Highly collaborative with strong cross-functional networking skills across Sales, Finance, and Operations
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.