Description
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities
Coordinate and support the entire solution cycle through close collaboration with other teams.
Understand the customer's needs, and establish Salesforce's product as the best solution that solves unique challenges, particularly within the High Tech sectors
Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions, understanding specific business processes and challenges
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Attain quarterly and annual objectives assigned by management
Respond efficiently to RFPs
Lead the technical side of the sales cycle
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Required Qualifications
Experience of pre-sales (solution engineering), consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role
Proven Agentic AI experience including ideation, innovation, POC lifecycle management
Proven Salesforce product adoption and best practice value realisation
Proven oral, written, presentation, and interpersonal communication and relationship skills.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energizing environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Loves to be the first to know something and to understand why and how things happen.
Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
Good at explaining ideas and finding ways to keep people's attention.
Willing and able to travel occasionally
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).