Description
The Opportunity
Join our team as a Product Management Manager (IC) driving the evolution of technology for global programs at Salesforce. You'll lead end-to-end product development for AI-powered tools, agent-based solutions, and enterprise-scale planning systems that serve our global sales organization.
What You Will Do
- Own end-to-end programmatic follow-up tool for marketing engagement including roll out to Strategic Events
- Incubate and scale AI tools for Programs & Strategic teams: gather best practices and co-develop infrastructure for Salesforce on Salesforce solutions on a Global scale
- Lead agentic interface development: collaborate cross-functionally on shared Agentic functionality to identify business hot spots and areas of opportunity with a focus on Slack & Agentic layers of engagement
- Maintain and enhance global programs tracking infrastructure
- Provide expert-level support to global users across our portfolio of tools through tickets & office hours
What You Bring
Experience:
5 years of professional experience in Sales Strategy, Program or Product Management roles
Product Management Excellence
- Drive product roadmaps: examples of delivering value add while balancing company strategic vision, user needs and technical capacity
- Understanding of enterprise infrastructure: Data 360 (Data Cloud), Snowflake, Airflow
- Salesforce business acumen: proven experience working with Sales data and processes
Leadership Skills
- Build trust with diverse stakeholders in a global, matrix environment
- Communicate effectively with executives and manage upward expectations
- Commitment to helping users until their problem is 100% solved