Description
Overview of the Role
Join the Global Programs team as a Product Management leader focused on the future of Salesforce technology. In this role, you will act as "Customer Zero," building and scaling the AI-powered tools our own global sales teams use every day. You will sit at the intersection of Sales Strategy and Product Development, transforming complex business needs into seamless digital experiences. Your mission is to ensure our internal infrastructure is as innovative and efficient as the products we sell to our customers.
Responsibilities
Product Ownership: Lead the end-to-end development of tools that track marketing engagement and strategic events.
AI Innovation: Incubate and scale AI-driven solutions and "agentic" interfaces (like Slack-integrated bots) to automate workflows and highlight business opportunities.
Infrastructure Management: Maintain and improve the global tracking systems that keep our sales programs running smoothly.
User Advocacy: Provide expert support to global users through office hours and troubleshooting to ensure 100% problem resolution.
Long-Term Impact: You will shape the global roadmap for sales technology, gaining deep experience in enterprise-scale AI implementation and cross-functional leadership.
Required Qualifications
Experience: At least 5 years in Sales Strategy, Program Management, or Product Management.
Product Skills: Proven ability to manage a product roadmap, balancing user needs with technical limits and company goals.
Salesforce Knowledge: Strong understanding of Salesforce data, sales processes, and business logic.
Technical Literacy: Experience with enterprise infrastructure like Data Cloud, Snowflake, or Airflow.
Execution: A "you-build-it-you-run-it" mindset with the grit to push projects past blockers and through to completion.
Preferred Qualifications
Communication: Comfort presenting to executives and managing expectations in a fast-paced, global environment.
Adaptability: Ability to stay focused and productive even when business requirements shift.
Collaboration: Experience working across different time zones (AMER and EMEA) and building trust with diverse teams.