PMM, Customer Zero and Events Sr Analyst

Own Company

Own Company

Administration, IT, Customer Service

Mexico City, Mexico

Posted on Apr 24, 2026

Description

We are seeking an Associate PMM, Events to support the planning, coordination, and execution of events across the Customer Zero program and Portfolio PMM team.

This is a highly collaborative, detail-oriented role focused on bringing the Agentic Enterprise narrative to life across events, from large-scale moments like Dreamforce and Connections to smaller owned events, like World Tours and third-party event experiences.

You will play a critical role in ensuring events run smoothly, staff are prepared, and content is delivered with consistency and quality. This role is ideal for someone excited to learn how content, product marketing, and events come together to create impactful customer experiences.

Key Responsibilities

Event Coordination & Execution

  • Support the execution of events across:

    • Customer Zero program

    • Portfolio PMM initiatives

  • Manage logistics and coordination, including:

    • Adding and maintaining sessions in agenda builder

    • Managing staffing assignments in Staffingforce

    • Tracking deadlines, deliverables, and event milestones

  • Partner with internal teams to ensure all event components are aligned and delivered on time

Staffing & Readiness

  • Create and distribute booth readiness kits and event prep materials

  • Schedule and coordinate staff prep calls ahead of events

  • Ensure all staffers:

    • Understand their roles and responsibilities

    • Are familiar with key messaging and content

    • Are prepared to engage effectively onsite

  • Serve as a point of contact for staffers leading up to and during events

Content & Messaging Support

  • Help ensure consistency of the Agentic Enterprise narrative across sessions, booths, and materials

  • Support the preparation and organization of:

    • Session content

    • Demos

    • Supporting materials

  • Coordinate with PMMs and content teams to ensure assets are complete and aligned

Cross-Functional Coordination

  • Partner with:

    • Events and production teams

    • Creative teams

    • Strategy and PMM stakeholders

  • Help coordinate timelines, inputs, and deliverables across multiple stakeholders

  • Ensure clear communication and alignment throughout the event planning process

Post-Event Reporting & Continuous Improvement

  • Support the development of:

    • Event recaps

    • Retrospectives

    • Key learnings and action items

  • Gather feedback from stakeholders and staffers

  • Help identify opportunities to improve future events

Qualifications

  • 2–3 years of experience in marketing, events, operations, or a related field

  • Strong organizational and project management skills

  • High attention to detail and ability to manage multiple tasks simultaneously

  • Strong communication and coordination skills

  • Ability to work in a fast-paced, cross-functional environment

  • Experience with event tools (e.g., agenda builder, staffing systems) is a plus, but not required

  • Interest in content, product marketing, or events is highly preferred

  • Fluent in English and Spanish