Description
The Role
Salesforce is seeking a Senior Lead, Workforce Intelligence. In this role, you will be part of a team responsible for delivering research, insights, and strategic intelligence to our Employee Success (ES) Centers of Excellence (Workforce Innovation, Agentic Talent, and Equality and Engagement). You will work alongside ES executive leadership to set strategic research priorities and leverage best-in-class technology to analyze and derive insights from employee data.
You will partner with and influence collaborators across ES to enable a deep understanding of our workforce and the experiences of our employees, specifically focusing on how AI-driven and innovative talent models impact the organization. This role requires a strong business-minded researcher who can navigate complexity, prioritize effectively, and partner effectively cross-functionally with various business and HR teams.
Key Responsibilities
- Strategy Development & Execution: Partner with leadership to set strategic research priorities and contribute to the vision and roadmap for workforce intelligence projects, ensuring alignment with ES priorities.
- Data Analysis, Storytelling & Change Leadership: Lead the creation of impactful analyses and measurement frameworks, translating complex data into clear insights that drive leadership decisions regarding future workforce models and business impact.
- Cross-Functional Collaboration: Partner with ES and business leaders to integrate workforce intelligence into broader strategic initiatives.
- Enablement & Capability Building: Provide support to ES and business leaders on interpreting and acting on insights.
- Scalable Analytics: Produce toolkits, training, and self-service analytics to drive data fluency and impact across ES organizations.
- Innovation & Industry Expertise: Stay current with trends in people analytics, particularly in the realms of "agentic" talent, workforce transformation, and organizational research, to maintain a competitive advantage.
- Team Development: Lead and mentor project teams, fostering a culture of high performance and continuous learning while developing junior team members.
Preferred Qualifications
- Education: Master’s or PhD in a field related to people research, such as I/O Psychology, Sociology, Organizational Behavior, Management, or Public Policy.
- Experience: 7+ years leading large-scale people analytics projects at a global organization, with a proven track rate of influencing executive-level research priorities.
- Technical Acumen: Strong understanding of data visualization tools (e.g., Tableau), survey platforms (e.g., Qualtrics), advanced statistical techniques, including Large Language Models (LLMs) for sentiment and open-text analysis, and coding languages like Python, R, or SQL.
- Communication: Exceptional written and verbal communication skills, with the ability to distill complex data into compelling narratives for stakeholders at all levels.