Description
As an Enterprise Architect, no two days are the same. You are a valued team member, collaborator, contributor and thought leader who will spend the majority of your time helping our customers transform into agentic enterprises. A typical day may start with a team call where you share experiences and expertise with your colleagues in the EA team. You will then start work on a presentation for the CIO of a prospect company, using assets from the vast Salesforce repository as well as using your own creativity and insights to prepare a compelling and achievable view of their future. After lunch with colleagues from across the different business functions in our amazing London office you will participate in an Equality workshop aligned with one of the 10 Equality Group within Salesforce. The afternoon will be spent presenting our industry point of view to the Chief Digital Officer of an existing account and debating new trends in AI.
Role description:
The Solution Engineering Enterprise Architect will act as an enterprise domain expert to sales teams on how the Salesforce Platform fits into an enterprise business and IT architecture. With a broad IT background and sound business acumen including: business architecture, technical architecture, software/systems engineering, cloud computing, and the software development process (SDLC), the Enterprise Architect will structure the proposed deployment of Salesforce solutions and transform customer business strategy into execution as part of the pre-sales cycle.
The Enterprise Architect EA role is within our Solution Engineering Architecture, Data & AI practice and will be part of a cross-functional team of experts covering technical, security, solution, data and AI architecture. The Enterprise Architect will be a subject matter expert in one or more categories including: AI, business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. The Enterprise Architect will help determine which Salesforce technologies to leverage in customer driven architectures using Enterprise Architecture frameworks and Salesforce agile methodologies. The Enterprise Architect will help the sales teams and customers design specific deployment roadmaps against business strategies.
The Enterprise Architect should have a strong alignment and knowledge within one or more of the following industry sectors: manufacturing (discrete, process and chemical), automotive, aerospace and defence. The individual should have a compelling industry point of view and be able to discuss future trends and challenges and provide a Salesforce perspective on how these will be addressed. The individual will be expected to assist in the development of our industry sales plays and to communicate these both internally and externally, including at industry and architecture conferences. Knowledge of core industry customer related business processes such as, but not limited to, Lead and Opportunity Management, Configuration/Pricing/Quoting, B2B Commerce, Service and Support, Field Service, Asset Management will be expected. Additional knowledge of Plant Management, Connected Assets/Devices, Supply Chain, Logistics, ERP and the associated value chains and integrations will be welcome.
You should be comfortable discussing and describing all aspects of the Salesforce platform with business IT audiences including the CTO/CIO and Chief Digital Officer. With a strong blend of technical and sales skills the Enterprise Architect uses a consultative approach to understand business and technical requirements and to help the sales teams develop and refine a technical sales strategy and Salesforce solution fit.
Experience/Skills Required:
Extensive work experience in the technology sector, either as a vendor or user
Strong pre-sales/business development experience, preferably with a software vendor, Systems Integrator or other consulting organisation
A good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and micro-services.
Familiarity with major cloud offerings in the market and ability to discuss cloud architectures
A good grounding in AI technologies and techniques including LLMs, prompt engineering and agents
A good understanding of enterprise application integration, for example SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management.
Additional Skills (useful but not required):
Previous practitioner and/or implementation experience of Salesforce or other relevant solutions
Previous development experience (Force.com, Java or C#, JavaScript, HTML, XML, AJAX, or relevant open source platforms)
Enterprise architecture certification such as TOGAF
Experience in an Enterprise Architect role in a customer organisation
An understanding of UI/UIX design thinking
Principles of network, application and information security
A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications.
Extensive product and personal training and development is provided, both as part of an initial 6 month ramp process and as part of Salesforce’s commitment to continuous learning and employee growth.