Description
The Recruiting Operations Analyst plays a critical role in our Global ES Operations Organisation. This role will be part of a team of highly skilled specialists who keep the recruiting organization running smoothly. The role will cover a breadth of partnerships and require familiarity with processes across Employee Success (HR) that touch recruiting in various capacities.
Key Responsibilities:
Work on the cases received in the Recruitment Operations Queue. Follow through to ensure case is resolved and closed appropriately and satisfactorily.
Able to perform transactions in Workday related to recruitment support.
Able to analyse, test and trouble shoot issues that prevent recruiting transactions. Analyzing the steps, conditions, and security configurations of recruitment-related Business processes.
Perform all Recruitment Compliance Audits (daily, weekly, monthly, quarterly, and off-cycle audits) and adhere to compliance
Perform Background Investigation- Adjudication for Candidates.
Work within and outside of recruiting (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, Recruiting Coordinators, etc) and provide excellent customer services to these client groups.
Partner with various internal compliance teams, external government agencies, and vendors to usher employees throughout the process.
Partner closely with Technology teams and perform system testing for enhancements and support in the enablement.
Generate/Prepare reports/dashboards to provide insights into recruitment operations performance.
Support and partner with a global teams, as we have team members and stakeholders globally (AMER, EMEA, APAC)
Meet all internal team service level agreements (SLAs), KPIs and maintain confidentiality.
Minimum Qualifications:
2 to 5 years of experience in an HR/HR Operations/Recruitment Operations
Proficiency in Workday and/or any other HCM, ATS
Experience in Case management, Compliance Audits, WorkDay Transactions, Background Investigation
Excellent communication skills and high level of interpersonal skills with the ability to work with multiple groups, and build strong networks across a complex, fast-moving organization