Description
As the guardian of the Global Public Sector Buying Program (GPSBP), you will ensure our highest-stakes deals are executed with absolute integrity. You are a strategic partner to sales, navigating the complexities of government procurement across AMER, EMEA, and APAC to turn compliance into a competitive advantage.
Key Responsibilities
1. Compliance Stewardship & Deal Review
- Rigorous Reviews: Conduct end-to-end reviews of quotes and opportunities to ensure 100% adherence to GPSBP rules, including pricing impartiality and multi-bidder protocols.
- Integrity Enforcement: Manage the approval and remediation of non-compliant deals, ensuring every transaction has been reviewed and is audit-ready before booking.
2. Regional Enablement & Relationship Building
- Strategic Partnership: Build high-trust relationships with Sales and Deal Desk teams, acting as a consultant who helps navigate the buying program rules
- Continuous Training: Design and deliver regional enablement programs that translate complex global policies into clear, actionable guidance for local teams.
3. Exception Management & Policy Strategy
- Exception Resolution: Serve as the primary point of contact for high-pressure deal escalations, finding compliant solutions for complex or non-standard situations.
- Policy Evolution:Partner with legal to identify systemic gaps and "friction points" in the field to provide data-driven recommendations for evolving the Global Buying Program.
4. Documentation & Reporting
- Audit Trail Management: Maintain meticulous, centralized records of all deal reviews, exceptions, and remediations to ensure global transparency.
- Operational Insights: Analyze compliance trends and regional "blocker" data to provide leadership with visibility into the health of the Public Sector ecosystem.
Ideal Profile & Requirements
- Experience: 5+ years of experience in Deal Desk, Revenue Operations, Legal Ops, or a similar related compliance/governance function within a B2B SaaS or enterprise software environment.
- Public Sector Expertise: Some understanding of government procurement processes, public sector contracting vehicles, and fiscal compliance
- Policy & Process Background: Proven track record of interpreting complex internal policies and external regulations
- Strong Communicator: Exceptional verbal and written communication skills with the ability to distill complex legal/policy language into plain language tailored for sales audiences.
- Relationship Builder: Demonstrated ability to lead, challenge, and influence stakeholders at all levels without direct authority; you must be able to say "no" while maintaining a positive, collaborative partnership.
- Global Mindset: Experience working in a global capacity, with the cultural competency to support diverse regions (AMER, EMEA, APAC) and the flexibility to work across multiple time zones.
- Technical Proficiency: Advanced knowledge of Salesforce CRM and CPQ systems is required; experience with audit-tracking tools or data visualization (Tableau/Slack) is a significant plus.
- Analytical Rigor: A "detective" mindset with extreme attention to detail; you enjoy finding the needle in the haystack and connecting dots between disparate data points to identify risk.