Description
Mulesoft Client Solution Engineer
Based in Milan, Italy
Description
Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.
This is what you get working for the MuleSoft Italy Solution Engineering team:
Being part of a passionate Pre-Sales team that puts teamwork first
Collaborate with account executives on a daily basis to ensure the technical and commercial win
Leaders who really care about your development and success
Being part of a company that truly lives its core values Equality and Sustainability
Being part of one of the most innovative companies worldwide
What will you get to do in this role?
Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success.
Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposals.
Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing.
Respond to Requests for Information/Proposal documents.
Develop and deliver product demonstrations.
Deliver white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions.
Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing.
Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them.
Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success.
You may be a good fit if you:
Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change.
Have a desire to “Win As A Team”.
Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback.
Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people.
These are qualifications you’ll need to be successful:
Extensive pre-sales, hands-on experience on
MuleSoft Anypoint
MuleSoft API Manager
MuleSoft Automation
MuleSoft Agent Fabric
Proven experience and ability to deliver Proofs of Concept (PoCs), custom demos and to respond to RFIs/RFPs with MuleSoft.
Excellent presentation skills in front of all levels of technical and non-technical audiences and proficiency in the use of tools like Figma
Ability to establish trust with clients and to influence key decision makers.
A passion for technology and an ability to translate that passion to impact business for our customers.
Ability to travel as needed.
Degree in IT / Business Informatics with specific knowledge in Artificial Intelligence or equivalent relevant experience required.
Languages: business and technical proficiency in Italian and English. Strong knowledge of additional languages will be considered very positively.