CBS (Consumer Business Services) has 15+ sub verticals and varied segments (across travel, hospitality, professional services, engineering & construction, and general commercial) and no productized industry clouds, requiring go-to-market engagement from agile and versatile thinkers that are able to quickly sense patterns and similarities across disparate industries, who are deeply curious learners and voracious researchers, and who are able to multi-task across customer types and challenges with ease. We are seeking an experienced and creative strategic solutions consultant to join the CBS Solutions org within our Multipliers team, who are a blended team responsible for working across our top accounts, codifying repeatable frameworks and assets, and adapting their skills to meet the frequently changing needs of one of Salesforce’s most diverse OUs. In a single week, you might touch 8 accounts of different maturities and sizes across 3 completely disparate industries.

As a Distinguished Solutions Consultant, you will function as an thought leader within the CBS domain, establishing high credibility internally and externally through both technical depth and strategic acumen. Your role extends beyond traditional consulting to become a recognized expert who shapes how Salesforce approaches complex multi-industry challenges.

Key Leadership Responsibilities:

Technical & Strategic Credibility - Build and maintain deep expertise across CBS's 15+ sub-verticals, becoming the go-to resource for complex technical solutions and strategic guidance
Stakeholder Rapport - Establish professional relationships with internal teams and external clients through consistent delivery of high-value insights and solutions
Go-to-Market Asset Development - Contribute to impactful sales enablement materials, case studies, and thought leadership content that directly supports revenue generation
Team Enablement - Actively coach and enable the broader solution engineering team to more effectively articulate and position the value of Salesforce solutions across diverse industry portfolios

You will be expected to translate complex technical concepts into compelling business narratives while maintaining the analytical rigor that establishes your credibility as both a technical expert and strategic advisor. This dual capability positions you as a multiplier who not only delivers direct value but elevates the entire team's ability to engage at the executive level.

This role is pivotal in accelerating CBS growth and multiplying SE (Sales Engineer) and sales contributions across diverse industries. As part of a unique team with a mix of specialized skills, you will deliver high-value hands-on field work and scale learnings, best practices, and innovation to ensure all of CBS has access to meaningful, valuable, and highly-relevant content, methodologies, and skills. You will be seen as a "Swiss army knife," skilled to take on a multitude of tasks and scope, aiming to unlock near-term ACV and NNAOV in close partnership with the priorities set by sales leaders by driving strategic alignment, helping customers define their priorities and vision (eg via workshops), and creating compelling narratives that connect and articulate strategic drivers and solutions.

Key Responsibilities:

Accelerating Growth & Deal Success in Partnership with Sales:

Listen, Synthesize, Provoke, and Plan- Serve as a strategic advisor and partner in driving white glove account engagement that accelerates deal cycles, in partnership with account teams and sales leadership. This often involves triage, scoping, strategic execution, and orchestration of an engagement plan that uplevels the tenor, strategic nature, or speed of an account plan to transform chaos into order
Help craft strategic executive-fidelity narratives for customer-facing deliverables that explain the value of Salesforce’s products (proposals, SICs) in close partnership with SEs and sales teams with relatively little previous account or industry context
Act as a cross-OU connector, maintaining close alignment with sub-vertical leadership and specialist teams to serve as connective tissue and break down silos

Pattern Codification & Voice of the Field

Influence product roadmaps through advocacy for CBS' needs, gaps, and patterns, driving customer success through expertise and deal exposure to ensure alignment between product/strategy and execution.
Drive reusability of assets, ensuring that valuable content produced for a single account can be accessed and repurposed by many
Amplify what's successful and working well in the field, identifying and surfacing common gaps or capacity constraints to provide complimentary skills

Multiply by Example

Uphold the highest standards of exec-readiness, rigorous preparation, compelling presentation, and customer advocacy to ensure customer excellence
Codify best practices, learnings, repeatable assets and approaches - train others through direct enablement and close partnership
Partner with sales strategy, sales programs, and enablement as a content creator and facilitator for field enablement or scale plays.

Independent Delivery & Team Cooperation

Manage time across a robust and high-volume portfolio of account and scale projects, managing stakeholder expectations, outsourcing and delegating to extended partners as needed, and prioritizing ruthlessly in partnership with sales and solutions leadership.
Independently manage end-to-end projects, proactively communicating objectives, deliverables, and obstacles to leadership and key stakeholders
Work as a team to amplify the spectrum of expertise available on Multipliers and the extended solutions teams, seeking to operate within your unique strengths and optimizing team members' diversity of skills

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Ideal Candidate Profile:

Thrives in ambiguity and "just in time" work, demonstrating a self-starter attitude that takes initiative and relentlessly moves the ball forward regardless of limited information or time.
Has ruthless prioritization skills and a high comfort level working within a Sales organization, understanding forecasting, sales incentives, and collaborating effectively with sales teams and leaders
Excellent at executive storytelling, including building compelling content such as Google Slides, one-pagers, and thought leadership content. Information and communication design strength is essential.
Experience in developing Case for Change, solutions narratives, industry points of view and case studies
Proven ability to seek, learn, and teach, embracing product curiosity and flexing into nascent leading edge concepts
Strong executive presence and professional maturity
Proven ability to navigate complex stakeholder ecosystems

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