Description
Specialist Solution Engineer, Agentforce Supply Chain
Job Description:
Are you passionate about supply chain AND have a point of view on how to transform back office operations utilizing AI? Do you love working with technology AND people? Are you interested in solving business challenges? If so, you may make a great Solution Engineer within our Agentforce Supply Chain team, even if you’ve never thought of presales as a career path. Or, perhaps you are currently a Presales Professional and want to work for a company that is consistently at the top of every “Best Places to Work” list. If any of the above resonates, we would love to connect with you about what an Agentforce Supply Chain Solution Engineering role might look like for you at Salesforce.
Your Impact:
Fostering Customer Success – Partner with the Sales organization to uncover complex global supply chain inefficiencies and position AI-driven solutions that optimize operations, reduce costs, and drive meaningful outcomes for our customers.
Communicating Value – Bring the power of predictive and prescriptive analytics to life by delivering compelling, relatable presentations that inspire COOs and Supply Chain executives to partner with us for their digital transformation. Participate in RFPs, RFQs, and Proof of Concepts as required.
Continuous Development – Stay on the leading edge of AI innovation and supply chain trends. Partner with the Product Management Team to shape the AI roadmap and work with Sales on go-to-market strategies in an environment that encourages rapid professional growth.
Required Experience
6+ years of professional experience in Supply Chain Management and experience in the following industries: Consumer Packaged Goods (CPG), Manufacturing, or Retail acting as a Subject Matter Expert (SME) Consultant during the sales cycle OR demonstrated understanding of Agentforce Supply Chain and its applications.
Functional knowledge of end-to-end supply chain processes. You should have a deep understanding of global supply chain challenges.
Proven experience selling to the C-suite (COO, CSCO, CIO).
Ability to build and present executive-level slide decks and high-fidelity technology solution demonstrations that translate technical AI capabilities into business value.
Experience in building and delivering ROI/ Business Case.
Ability to travel to be onsite with customers.
Preferred Experience
Ability to collaborate cross-functionally with large extended teams consisting of sales specialists, solution engineers, customer success, and training personnel.
Relentless customer success mindset with a passion for solving for their challenges while delivering the best experience possible
Innately inquisitive, and resourceful with the ability to grasp new technology concepts quickly and think creatively
Excellent communication and presentation skills; persuasive and concise in presenting complex ideas to a non-technical audience
Strong commitment to driving the collective success of the team by bringing your unique perspective and experiences.
Functional project management in completing deliverables within a time-constrained environment
Passion and/or experience in supply chain management
Additional Experiences
Salesforce certifications
Deep experience with ERP systems (SAP, Oracle, etc.)
Prior experience with Salesforce Solutions or other CRM software/platforms
Previous experience as a solution/sales engineer