Description
Software Engineering MTS
Office hybrid in Indianapolis, IN
Overview of the Role & Organization:
As a Member of Technical Staff (MTS) on our Sales Transformation team, you'll be a key technical contributor responsible for designing, building, and maintaining mission-critical applications that power our business operations. This is a hands-on engineering role where you'll write code daily, solve complex technical challenges, and take ownership of features from initial design through production deployment. You'll work in a collaborative, agile environment alongside product managers, designers, and fellow engineers to deliver solutions that directly impact how our organization operates and serves our customers.
You'll be joining the DET Salesforce on Salesforce Technology team, a strategic pillar within Salesforce's Digital Enterprise Technology organization. As part of Salesforce's "Customer Zero" initiative, our team develops and deploys enterprise-scale solutions that power the company's global sales operations, customer success processes, and revenue operations while serving as the primary validation ground for emerging Salesforce technologies. This role offers the unique opportunity to build cutting-edge solutions using Agentforce, AI agents, and next-generation platform capabilities while directly impacting thousands of internal users and influencing product development across Sales & Partner Operations, Customer Success, Revenue Operations, and major M&A integrations. You'll be at the forefront of Salesforce's internal digital transformation, working on high-visibility initiatives that demonstrate the full potential of the Salesforce platform to both internal stakeholders and the broader customer ecosystem.
Your Impact:
As a Member of Technical Staff, you'll play a critical role in building and maintaining the Salesforce platform that powers our business operations and customer experiences. The applications and integrations you develop will streamline workflows, automate manual processes, and enable teams across the organization to work more efficiently at scale. Your work will directly impact how thousands of users interact with our systems daily and how our customers experience our services. By implementing cutting-edge capabilities like Agentforce and AI-powered features, you'll help drive innovation while ensuring platform reliability and performance. Beyond writing code, you'll influence technical architecture decisions, elevate team capabilities through code reviews and mentorship, and establish best practices that create a foundation for sustainable growth. This role offers the opportunity to make tangible business impact while growing your expertise in enterprise Salesforce development and emerging AI technologies.
Responsibilities:
- Design and develop scalable applications on the Salesforce platform that solve complex business problems and deliver exceptional user experiences
- Create robust integrations between Salesforce and 3rd party applications using REST/SOAP APIs, middleware, and modern integration patterns
- Lead features from concept through production—including technical design, development, testing, deployment, and monitoring
- Write clean, maintainable code following best practices; manage source code with version control; and comply with deployment standards and governance
- Develop comprehensive unit and functional test cases; maintain high code coverage standards; perform integration and smoke testing before deployment
- Assess the impact of new requirements across the Salesforce org and all upstream/downstream applications, systems, and processes
- Partner with Product Management, and cross-functional teams to evaluate, scope, and deliver new development requests
- Deep dive into existing applications to troubleshoot production issues; identify and implement performance optimizations
- Participate in peer code reviews and share knowledge with team members
- Keep up with Salesforce releases, emerging technologies like Agentforce, and recommend platform improvements
Required Qualifications:
- 3+ years delivering production-grade applications in Information Technology and Software Engineering
- 3+ years of Force.com development: Apex, Lightning (Aura & LWC), and Visualforce
- 2+ years with Lightning Web Components, JavaScript, HTML, CSS, and Java for APIs/integrations
- Strong foundation in object-oriented programming principles, design patterns, software architecture, and test-driven development
- Expert in Salesforce SOQL, SOSL, DML operations, governor limits, Sales Cloud, and Service Cloud
- Experience with automated testing frameworks (JUnit, Selenium) and maintaining code coverage standards
- Proficient in REST/SOAP APIs, web services, and integration patterns (event-driven, batch, real-time)
- Skilled with Git, modern IDEs (VS Code, IntelliJ, Eclipse), and CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
- Experienced with Agile methodologies (Scrum, Kanban)
- Strong analytical, problem-solving, and communication skills with collaborative team approach
- Related technical degree required
Preferred Qualifications:
- Experience with Salesforce DX, scratch orgs, and CLI tools
- Experience with managed packages, unlocked packages, or AppExchange development
- Experience building or implementing Agentforce agents and actions
- Knowledge of Prompt Builder and prompt engineering best practices