Description
As a Public Sector Account Executive , you will be responsible for building strong relationships with key public administrations of your sales territory either with business or technical decision makers to understand their unique business needs and guide them towards realizing the value of Salesforce for them and the citizens. You have to be able to maintain relationships with customers, influencing their long term strategic direction and acting as their trusted advisor to evaluate strategy and recommend solutions that meet their requirements. You will add value by increasing revenue and improving customer satisfaction, through working with cross-functional teams within a territory of accounts.
Responsibilities:
Develop an account and contact plan strategy to grow the accounts within your territory.
Proactively build customer stakeholder mapping and strong relationships across business and technical decision makers.
Proactively build relationships with the entire partner ecosystem and the Public Sector’s opinion makers
Drive revenue growth through engaging in proactive conversations with new customers to land the value of Salesforce
Identify opportunities to grow the business with existing customers by initiating conversations, leveraging usage patterns, providing demos together with the Solution Engineering team and collaborating with internal teams to maximize the value and impact for our customers.
Effectively turn prospects and qualified leads into opportunities by qualifying opportunities
Implement strategies to accelerate the closing of deals (mapping timeline, customer engagement, buy-in and de-risking) to drive predictable deal closure.
Drive predictable forecast and pipeline management.
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas: adoption, project delivery, etc…
Requirements:
7+ years of technology-related sales or account management experience
Work experience in Public Sector mainly in the Central Gov market
Strong track record of prospecting, new account development, territory building and quota performance
Ability to value sell to senior executives as a trusted advisor with a consistent track record of identifying customer needs and successfully implementing solutions that solve their problems
Experience in building strong customer relationships with business and technical key decision makers
Excellent communicator, organizer, presenter and great verbal communication skills
Outstanding operational excellence, e.g. forecasting, building healthy pipeline,, opportunity management and virtual team orchestration
Strong negotiation skills, financial acumen and driving deals to closure.
Proven track record of outstanding performance and achieving goals
Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
Problem solver and ability to work in fast-changing environment and manage ambiguity
Strong time management skills - able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative, and team-oriented environment
Passion for cloud technologies and changing the world