Description
Sales Cloud is the #1 AI CRM platform worldwide, empowering sales teams and driving revenue growth for over 100,000 customers across every industry, region, and segment. We are proud of our outstanding track record, having been recognized as a leader in the Gartner Magic Quadrant for 19 consecutive years.
We are looking for an innovative and results-driven Product Manager to reimagine how sales managers and leaders get actionable insights about their business. We are delivering next-generation analytics and coaching tools that leverage the power of AI to transform raw data into actionable leadership strategies. Your goal is to eliminate the "data hunt" for sales leaders, providing them with a clear, unified view of team performance and pipeline health to drive predictable revenue growth. You will be at the forefront of our transformation, both driving the data strategy and creating a delightful, robust user experience.
Role Overview
Do you enjoy diving deep into how leaders make decisions? Are you great at synthesizing complex datasets into intuitive visualizations? Are you passionate about building tools that help managers become better coaches?
We are looking for an execution-minded product owner with the ability to shape and deliver on an ambitious vision for Sales Leadership Intelligence. In this role, you will work directly with the product development team to create the best possible experience for sales managers and executives to consume analytics. You will become an expert on how leaders track the sales lifecycle—from lead conversion to deal closure—and define the vision for how AI will proactively identify risks and opportunities within the sales pipeline.
Responsibilities
Demonstrate extreme ownership: Be the subject matter expert for your product area and conversant on related products. Seek out areas of collaboration with other product teams within and outside of Sales Cloud. Evangelize and spread best practices for your product domain to our sales organization, customers, and partners.
Represent the customer: Be a strong voice and champion for customer needs. Build impactful, personal customer relationships. Bring the customer's voice into the product development process, from research and requirements to product launch.
Drive entire feature delivery lifecycle: Research customer/user needs; write feature specs and user stories; partner with User Experience to design and prototype; work with engineering to develop, test, and deliver a marketable product on time; collaborate with Product Marketing & customer-facing roles to drive market awareness, customer acquisition, and user adoption.
Manage the roadmap: Maintain a clear roadmap that aligns with the broader team’s vision. Ensure your team and stakeholders understand the “why” and “how” of what’s being developed. Constantly re-evaluate the roadmap against market trends, business needs, and customer impact, and make tough tradeoffs as needed.
Communicate clearly and efficiently: Ensure the team understands and agrees upon the criteria for success, including minimum viable product requirements, deadlines, and metrics. Ensure customer-facing UI text, documentation, and other materials are clear and accurate. Communicate progress and risks in a timely fashion. Champion the team’s accomplishments.
Qualifications
Over all 10+ years of of which 6-7 years of solid product management experience, on products with significant scope and complexity
Experience taking one or more products through the full product cycle, from proposal to launch
Top-notch communication skills across a variety of mediums (written, visual, oral)
Significant experience engaging with users & customers, e.g. performing user research, troubleshooting issues, presenting roadmaps, channeling customer requirements
Comfort juggling multiple competing priorities in a fast-paced environment
Demonstrated ability to “get things done” while keeping everyone informed and on the same page
Desired Skills and Experience
Experience building Enterprise SaaS products
Deep familiarity with CRM systems, sales technology, or related systems
A collaborative spirit and desire to build strong relationships with your teammates