Description
Job Details
The Salesforce Big Data team is looking for an engineering leader to lead high caliber engineering teams to architect, implement, deliver and operate the big data compute and storage platforms and services that runs in our own data centres as well as in the public cloud, AWS and GCP, at a massive scale.
We are defining the next generation of trusted enterprise storage and computing in the cloud. We're a fast-paced, agile and innovative team. We're highly collaborative and work across all areas of our technology stack. We enable critical services for the business, qualify complex compute changes, enable big data platforms and trail-blaze new engineering solutions for the cloud.
As an engineering manager, you will focus on developing the team around you. Bring your technical chops to drive your teams to success around feature delivery, operational excellence and service ownership for cloud infrastructure as well as our own data centres. You are as enthusiastic about recruiting and building a great team as you are about challenging technical problems that your team will solve. You have a passion for building highly scalable, reliable and available services. You will also help shape, direct and execute our product vision. You’ll be challenged to blend customer-centric principles, industry-changing innovation, and the reliable delivery of new technologies.
Responsibilities
- Define and drive the vision for your teams; with a focus on Customer Success, Feature delivery, Service Ownership, Availability and Scalability; and Ease of Use.
- Be a subject matter expert for distributed systems, Big Data compute and storage systems and related technologies.
- Build and lead a team of engineers to deliver reliable, scalable and secure big data services for various business needs.
- Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers.
- Setup engineering best practices and tooling to improve CI/CD and Code Quality for your teams.
- Invest in continuous employee development for a high caliber team by mentoring and coaching engineers and technical leads in your teams.
- Invest in employee wellbeing and lead with empathy.
- Recruit and attract top talent.
Required Skills/Experiences
- 12+ years of relevant experience in software development with 3+ years of experience managing teams
- Experience in recruiting and building great teams.
- Experience in Distributed Systems, NoSQL datastores and/or data processing techniques in big data.
- Experience building services on public cloud platforms like GCP, AWS, Azure
- Experience in BigData open source technologies like Phoenix, HBase, Hadoop, DynamoDB, Kafka, MongoDB, Spark, Presto, Hive, Airflow.
- Passionate, curious, creative, self-starter and approaches problems with the right methodology and intelligent decisions.
- Laser focus on customer success, and great balance between long term strategic goals versus day-to-day tactical stuff.
- Experience providing mentorship, technical leadership, and guidance to team members.
- Strong customer service orientation and a desire to help others succeed.
- Strong focus on Service Ownership with experience in defining Services SLOs/SLAs
- Top notch written and oral communication skills.