Description
The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Manager/Senior Manager on our scale team. This person will be aligned with the global SMB (Small Medium Business) organization and will identify and provide competitive insights that help drive the strategy and success of the Sales team through competitive deal support, programs and initiatives. The ideal candidate will easily toggle between research, insights, deal support, and program execution. This individual takes pride in helping Salesforce win in a highly competitive market.
This position requires strong written and verbal communication as well as organizational skills, and the ability to manage deliverables across cross-functional teams and cross time-zones. Key qualities for success in this role include: identifying and understanding the competitive landscape of a Sales team, developing a mutual stakeholder relationship with OU leadership, managing complex business processes, analytical problem-solving skills, tech-savvy and excellent troubleshooting skills, entrepreneurial drive and work ethic, results orientation, and a demonstrated ability to add value and succeed in a fast-paced environment. As this role will support teams in different time zones. some flexibility will be required. It is an exciting opportunity to have an impact and drive change on a global level.
Responsibilities:
Think strategically to provide advice to senior sales leadership.
Identify gaps, recommend actions to sales leaders, set a plan and drive the execution.
Act as first point of contact for competitive sales topics for the OU, engaging and collaborating with other supporting functions to improve our win rates.
Define and execute competitive programs for SMB markets.
Provide proactive / reactive deal support to sales teams in specific competitive opportunities.
Identify, develop, and deliver enablement to arm the Sellers with competitive strategies to win.
Stay tuned to market signals (competitive messaging, trends, etc) to identify opportunities to engage.
Required Skills:
Strong communication and presentation skills.
Proven leadership, networking, relationship-building and influencing skills.
Ability to work both independently and in a larger team setting.
High sense of urgency to respond to critical business questions.
Experience turning data into actionable insights.
Curious, analytical, innovative, and wildly creative — with the execution skills to make it happen.
Knowledge of Salesforce solutions and how they differentiate in the market.
Proven success working strategically as part of competitive sales processes.
Preferred Experience:
5+ years of technical experience as a solutions engineer, enterprise architect, technical architect, product manager or engineer.
Experience working with sales teams in multiple locations is desirable.
Knowledge of our biggest competitors is a big plus.
Education / Experience:
Internal understanding of Salesforce’s current data/reporting/governance tools and sales processes are highly preferable.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)