Content Intern
Oro Labs
Position Overview:
We’re looking for a Content Intern who’s passionate about helping users succeed by making complex software easy to understand. This role is focused on creating product and software enablement materials — think how-to guides, onboarding walkthroughs, training scripts, and instructional videos — not marketing or brand content.
You’ll work closely with our Product and Customer Enablement teams to turn technical features into clear, user-friendly educational resources. If you enjoy breaking down complicated concepts, thinking like a user, and designing step-by-step learning experiences, this internship is for you.
This is an excellent opportunity for someone looking to build a career in technical writing, UX content, instructional design, or product education. You’ll be exposed to the inner workings of product teams and gain hands-on experience in user-focused communication.
What You’ll Do
- Create clear and concise product documentation such as how-to guides and onboarding materials
- Produce simple instructional videos (screen recordings with voiceover or captions)
- Write training scripts and step-by-step walkthroughs for product features
- Collaborate with product managers, designers, and enablement specialists
- Think from a user’s perspective to anticipate common questions and pain points
- Test product features hands-on to better understand and document them accurately
What We’re Looking For
- Strong written communication skills with a focus on clarity and simplicity
- Curiosity to learn new tools and systems
- Ability to think like a user and explain technical concepts in layman's terms
- Attention to detail and commitment to delivering high-quality content
- Comfortable creating basic screen recordings or walkthrough videos (no editing expertise required)
- A proactive, collaborative attitude and willingness to ask questions and grow
Bonus if you have:
- Experience in writing product help articles, FAQs, or training materials
- Interest in technical communication, UX writing, or instructional design
- Familiarity with tools like Loom, Notion, Confluence, or Figma
Why Join Us
This internship offers a unique chance to develop content that directly improves the user experience — making software easier to understand and use.
As part of our team, you’ll benefit from:
- Hands-on experience working with product and customer enablement teams
- Mentorship from experienced professionals
- Exposure to the product development process from a user education lens
- A collaborative, supportive, and learning-driven environment
- Flexibility to work remotely
If you’re detail-oriented, user-obsessed, and excited to grow your skills in content creation — we’d love to hear from you!