Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:

Operational Support:

Assist the KAM team in daily operations, ensuring seamless processes.

Enable team members to focus on strategic client management and growth.

Data Analysis and Reporting:

Play a crucial role in data analysis and reporting.

Help track key performance indicators and identify areas for improvement.

Client Engagement:

Enhance client engagement efforts for a higher level of satisfaction and responsiveness.

Project Assistance:

Support ongoing projects and initiatives with fresh perspectives and innovative ideas.

Requirements:

Currently pursuing a degree in relevant fiel.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team.

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