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Executive, Key Account Management



Sales & Business Development
Subang Jaya, Selangor, Malaysia
Posted on Wednesday, December 27, 2023
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.


  • Management and development of defined portfolio
  • Define the project management process to be applied to the project.
  • Prepare project plan and obtain management approval of the project plan.
  • Apply project resources according to the approved project plan.
  • Analyze risk and instigate avoidance activities.
  • Establish contingency plans and identify trigger events and responsibility for initiating corrective action.
  • Track and report on progress to plan.
  • Analyze the actual performance against the plan and make adjustments consistent with plan objectives.
  • Keep all stakeholders informed of progress and issues.
  • Involve functional expertise in design reviews and key decisions as well as risk strategies.
  • Assure timely adaptive action is taken.
  • Manage change to preserve business plan commitments..
  • Negotiate the performance of activities with team members.
  • Establish and publish clear priorities among project activities.
  • Coordinate technical decisions.
  • Provide input on the performance of project team members to their supervisors.
  • Process Improvement
  • Deliver solutions to fulfilment problems while maintaining high levels of quality and service within project’s budgetary requirements
  • Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
  • Identify savings by removing waste or unnecessary steps in the logistics process
  • Arbitrate and resolve conflict and interface problems within the project.


  • Prior experience in leading an fulfilment operation team.
  • Excellent verbal and communication skills. Able to produce and deliver quality presentations on a regular basis to key stakeholders
  • Thrives in a fast-paced environment
  • Resourceful and adaptable in an ambiguous and new space
  • Bachelor’s Degree
  • Excellent communication skills, spoken and written
  • MUST BE a Mandarin speaker , able to read and write in Chines
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