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Regional Assistant Manager/Manager, Operations (Network Planning)



Posted on Thursday, December 21, 2023
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
As an member of Ninja Van's Regional Operations team, you will help to develop organisational structure for scale, and support operational excellence throughout the region. This incumbent is expected to focus on driving cost leadership and performance excellence through understanding our capacities at a network level. The ideal candidate for this role should have exceptional analytical skills, a marked taste for operational challenges and the ability to present information clearly.


  • Develop risk methodology and identifying capacities of risk in order to drive solutions tor reduce risk levels in the network
  • Identify bottleneck of the operational performance and understanding the shifts in demand and supply of capacities
  • Construction of indicators to provide forward looking information
  • Create reports and dashboards to cascade capacity metrics to all department heads
  • Coordinate network reporting with local network planners
  • Collecting, organizing, and analyzing feedback/data and making the sense of the insights


  • Bachelor's Degree from a recognised university
  • At least 5-8 years of experience in a relevant field, with a proven track record of 5 years in a leadership position
  • Experience in using SQL/other coding language is an added advantage
  • Possess strong analytical and conceptual thinking skill
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