Warehouse Supervisor, Ninja Cold (Day)
Ninja Van
People & HR, Operations
Shah Alam, Selangor, Malaysia
Posted on Oct 24, 2025
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Job Responsibilities
- Plan and monitor cold chain warehouse operations, eg: inbounding/outbounding.
- Ensure parcels are processed within customer required temperature.
- Responsible for cold chain parcel recovery (damage, missing, RTS, etc).
- Possess knowledge of cold chain warehouse work procedures and processes.
- Monitoring warehouse team KPI.
- Schedule workload equally to the sorters.
- Coordinated the loading and unloading of trucks.
- Liaise with another department such as customer service, project management and fleet operation to ensure smooth warehouse operation.
- Completed and maintained paperwork required for inbound and outbound materials.
- Coordinate usage of inbound and outbound materials such as ice plate and cooler box.
- Kept attendance records for the sort team for payroll process.
- Kept the warehouse area safe, clean and organized through regular inspection.
Job Requirements
- Candidates must possess at least SPM/Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in any field.
- At least 1 to 2 years of working experience in the related field is required for this position.
- Preferable executive specialized in courier service/logistics background.
- A good team player, able to lead warehouse team.
- Excellent computer skills such as Microsoft Office application and Email.
- Ability to work extra hours if necessary.
- Ability to solve problems and interact with personnel of various departments.
- Good communication skills in Bahasa Malaysia and English.
- Good coordination and organizational skills.
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