Courier Management Analyst Assistant Manager
Ninja Van
IT
Jakarta, Indonesia
Posted on Oct 15, 2025
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilities
- Manage 2W Courier operational costs to achieve targets and ensure accurate reflection in reports.
- Conduct ad-hoc analysis to identify root causes, solve operational issues, and build scalable process improvements.
- Ensure accuracy of 2W Courier payroll in alignment with policies and timelines.
- Act as Project Manager for initiatives related to 2W Courier operations and efficiency enhancement.
- Ensure Minimum Courier Leads needed are provided for Courier Hiring Funnel
Requirements
- Min. Bachelor’s degree from any Engineering, Business, or any other related study.
- 1 - 3 year experience as Operations/Process Improvement, Data/Business Analyst, and Project Management
- Experience in managing multiple stakeholder
- Exceptional communication skill and interpersonal skill
- Advanced on Spreadsheet/Excel and Slide making
- Able to manage end to end project From Ideation to Execution
- Have a good data & documents organization
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