Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Fulfillment Supervisor supervises the performance of the Team Leads overseeing various parts of the direct fulfillment processes, including storage/put away of parcels, Pick and Pack (Relabel, Dispose & Bulk Reship). You will perform a variety of duties related to the daily report generation, packaging, order closeout and shipping of customer orders.

Responsibilities

Coordinate with the fulfillment team leads to check inventory movements and support
the day-to-day processing of customer requests and fulfillment processes.
Support the data tracking for all Fulfillment reports.
Ensure accurate and compliant inventory management for fulfillment warehouse, including all warehouse transactions and cycle counts
Circulate throughout the department as needed to help resolve problems, identify improvement opportunities and maintain effective employee and co-worker relations.
Controls inventory levels by supervising physical counts; reconciling with data storage systems.
Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
Maintains warehouse staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results.
Provide training to the Fulfillment team.
Work with the Fulfillment Manager in the escalating department needs to support the success of the day-to-day fulfillment operations.

Qualifications

BS/BA Degree in any field
2-3 years cumulative work experience in warehousing and fulfillment.
Preferably within the Logistics and Supply Chain Industry.
Experience in warehouse management
Setting up and scaling up warehouse operations is a plus.
Experience with any Warehouse Management System is a plus
Experience in managing a team
Willing to work in Consolacion, Cebu

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