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Sales Performance Analyst

Ninja Van

Ninja Van

IT, Sales & Business Development
Metro Manila, Philippines
Posted on Wednesday, July 3, 2024
The Revenue & Performance Analyst helps monitor and improve key performance indicators and metrics that impact sales performance and overall revenue targets
Duties and Responsibilities:
Commercial KPIs and Analysis
Monitor and evaluate KPIs and relevant metrics across commercial teams and business units.
Sample KPIs:
Revenue impact per salesperson
Lifetime values
Customer acquisition costs
Customer retention rates
Monthly new customers
Operational KPIs & analysis
Research and analyze operational KPIs and standards of the relevant commercial segment or industry, and of the top shippers/clients from that segment or industry.
Sample KPIs:
Delivery success rates
Customer return rates
Loss/damage rates
Delivery speed
Qualifications:
Bachelor’s Degree (preferably in Industrial Engineering, Management Engineering, or other business-related courses)
Proficiency in Google spreadsheet (or excel) is required - a test will be implemented
SQL capability is preferred but not a requirement
Must have at least one year of work experience
Has experience in logistics or transportation