The position of Territory Manager (TM) will be assigned a specific geographic territory. The TM will be responsible for managing territory to support the business in achieving sales targets, goals and objectives of the company; to aid the achievement of customer satisfaction and business growth through focused business planning; and to support customers with clinical expertise to enable optimal patient outcomes. Responsibilities: - Develop and execute on territory plans to deliver on annual revenue commitments and build a sustainable business over the longer term
- Develop and maintain accurate account and territory records
- Build strong relationships with existing customers and driving new business in your assigned territory
- Plan and implement effective sales/product presentations to customers
- Control expenses and adhere to company policies and procedures
- Probe to understand and confirm customers’ needs, handle objections and gain commitment
- Respond to physician and patient requests and resolve issues in a prompt and effective manner
- Educate physician and patient customers to ensure that products are understood and used effectively
- Maintain high standards of personal presentation and promote a professional personal and company image
- Develop and maintain comprehensive clinical and technical product knowledge
- Recognize and understand competitive products, features, strengths in relation to the company’s products
- Participate in product and skills development programs, managing own self-development.
- Plan and develop the market for our existing and new products in line with company goals & objectives
- Successfully complete formal Neuromodulation training program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis
- Provide clinical support including: procedure support, patient education, device programming, patient follow up, in-service training for clinical programs
- Work with the broader team to identify training, research and engagement opportunities for new and existing customers
- Act as contact person for hospital management, purchasing department and hospital staff as it relates to Nalu's business
- Attend meetings, conferences and exhibitions as required, to promote our products and services
- Complete market analysis, territory forecast, and regular reporting as required
Qualifications: - Bachelor’s Degree in Biological Science or Business preferred and/or commensurate work experience
- Minimum of 3 years of directly relevant medical devices sales experience preferably within the neuromostimulation or interventional pain fields
- Previous experience developing new accounts and building strong customer relationships
- Demonstrated success in previous sales role; indicating a high level of sales performance
- Ability to teach and educate medical personnel, peers, and technical support personnel
- Ability to travel within and outside of territory 50%+
- Must have a valid driver’s license
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