3515-RN Health Coach
Innovaccer
About the Role
Innovaccer is seeking a RN Health Coach to join our Story Health Team. You provide remote support to patients to optimize their medical therapy and serve as the liaison with the healthcare provider.
A Day in the Life
- Support LPNs in managing patient panels, including medication management, lab work, and adherence to care plans
- Provide remote patient care including coaching and education using digital communication tools (including texting, phone calls, and telehealth platforms).
- Provide telephone triage to patients with acute or worsening symptoms and escalate to providers as appropriate
- Work with patients and their caretakers to increase engagement and help them overcome barriers in their healthcare journey
- Guide patients with their changing medical therapies using a clinician-designed protocol. Connect patients back with their clinicians as needed when their condition changes.
- Serve as the interface between the patients and others in the healthcare system, including providers, clinics, pharmacies, etc
- Other responsibilities as required, including supporting early-stage initiatives in an innovative health tech startup
What You Need
- Current active Registered Nurse license in a compact state.
- 2+ years clinical experience in a specialty practice or acute care setting
- Bachelor’s or equivalent degree required
- Highly proficient written/verbal communication and interpersonal skills to interact with patients, caregivers, and healthcare providers
- Analytical skills required to problem solve patient issues and prepare reports
- Strong customer service skills, with ability to identify problems and formulate solutions.
- Able to take on multiple tasks in a dynamic, fast-paced, and changing team environment.
- Passion for implementing technology to improve healthcare and able to quickly learn and use new software and tools
- High-speed home internet access
- Quiet home office space, free of distractions
Nice to Have
- Cardiology experience
- Fluent in Spanish
- Experience working with patients in a virtual environment (via phone or telehealth platforms)
- Prior coaching or patient education experience
The salary range for this role is between $65,000 and $74,000 per annum.
We offer competitive benefits to set you up for success in and outside of work.
Here’s What We Offer
- Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
- Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
- Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
- Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.
For any additional information, please visit the below websites:
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.