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Senior Associate-Customer Marketing



Marketing & Communications, Customer Service
Noida, Uttar Pradesh, India
Posted on Friday, May 31, 2024

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.

Go to Market at Innovaccer

Our finance team excels at balancing acts, upholding financial governance, ensuring compliance, and bringing their special magic to numbers. We dive into the world of digits, shaping business decisions and embarking on numerous finance-focused adventures. Join us and become an essential part of our team.

About the Role

We are looking for a Senior Associate- Customer Marketing who will work hand in hand with the Associate Director- Customer Marketing, as well as the upper management of the Marketing team to drive lead generation programs, processes, and systems. Working closely with other teams within the marketing your role will be to execute our enterprise demand generation strategy along with building, implementing, and measuring new systems, processes, and campaigns for driving customer upsell demand generation.

A Day in the Life

  • Generate sales opportunities in healthcare technology space such as in population health management, Customer relationship management, Artificial Intelligence and Cloud Technologies in Innovaccer clientele
  • Utilize cold calling, email marketing campaigns, and LinkedIn outreach to prospect for enterprise customers
  • Develop and execute an account mapping plan to aggressively grow the new Sales funnel and qualify potential net new upsell opportunities
  • Research customer accounts and identify key personas to target
  • Generate interest, qualify leads, and build pipeline growth via phone calls, emails, and social media for the Innovaccer customer accounts
  • Reach out to the Right Prospect Founder/CEO or CXO of a company
  • Proactively make cold calls, prospect, qualify leads, and generate sales opportunities
  • Design and implement a strategic business plan to expand the SKUs sold in the customer accounts by targeting the right professionals for each SKU
  • Present sales, revenue, and budget reports along with realistic forecasts to the management team
  • Monitor and achieve Key Performance Indicators (KPIs) including Qualified Leads, Meeting Conversions, Sales Pipeline, Deal Stage/Opportunities, Lead Conversion Time
  • Work in tandem with Customer Success, Product, and GTM to drive customer upsell opportunities and top of the funnel leads for the non-sold SKUs
  • Create strategies for each customer account based on the SKUs sold and targeted executives

What You Need

  • 4-6 years of experience in generating leads through cold calling, emailing in the US market
  • Strong communication and interpersonal skills
  • Proven track record of meeting or exceeding sales targets
  • Ability to work independently and as part of a team
  • Proficiency in using CRM software and other sales tools
  • Understand the logic of driving upsell leads
  • Ability to identify the target professionals within a customer account to create leads for whitespace SKUs
  • Work with Customer Success to drive generated leads to closed deals
  • We offer competitive benefits to set you up for success in and outside of work.

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

  • Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
  • Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
  • Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
  • Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
  • Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only
  • Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices

Where and how we work

Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.