Senior Functional Consultant, Professional Services
Icertis
Sales & Business Development
India · Pune, Maharashtra, India
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.
Icertis Solutions Private Limited is seeking a Senior Functional Consultant (SFC) to join the APAC Professional Services team. The SFC will lead and execute end-to-end implementations of Icertis Contract Lifecycle Management (CLM) solutions, ensuring client satisfaction and successful project delivery.
- Minimum 4-5 years of experience in Icertis CLM implementations, with a proven track record of successful end-to-end projects.
- In-depth knowledge of Icertis CLM platform and its functionalities, including configuration and customization.
- Strong project management skills, with the ability to lead and motivate cross-functional teams.
- Excellent communication and interpersonal skills, with a client-centric approach.
- Analytical mindset with problem-solving abilities, able to identify and resolve complex issues.
- Ability to work independently and manage multiple projects simultaneously.
- Proficiency in contract lifecycle management concepts and best practices.
- Experience in training and knowledge transfer, with a focus on client empowerment.
- Willingness to travel as required for client engagements.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Lead and manage end-to-end Icertis CLM implementations, ensuring timely and successful project delivery.
- Conduct thorough business requirement analysis and design tailored CLM solutions.
- Configure and customize the Icertis CLM platform to meet client-specific needs.
- Provide functional expertise and guidance to the implementation team, ensuring a high level of quality and client satisfaction.
- Collaborate with cross-functional teams, including development, testing, and support, to ensure a seamless implementation process.
- Conduct user training and knowledge transfer sessions, empowering clients to utilize the CLM platform effectively.
- Monitor and report on project progress, identifying and mitigating risks and issues.
- Maintain strong client relationships and provide post-implementation support as needed.
- Stay updated with the latest Icertis CLM features and best practices, contributing to continuous improvement.