Associate Functional Consultant, Professional Services
Icertis
The Associate Functional Consultant develops expertise in the Icertis platform, supporting system configuration, solution design, data mapping, reporting, and deployment activities to deliver high-quality client implementations. This role collaborates cross-functionally to gather requirements, design best-in-class solutions, and identify opportunities to streamline processes through automation and scalable improvements.
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.
- 0–1 year of professional experience (internships or project experience accepted).
- Strong analytical skills with the ability to identify trends, interpret data, and translate insights into actionable recommendations.
- Creative problem-solving mindset with the ability to generate innovative, practical solutions to technical and operational challenges.
- Excellent written and verbal communication skills, including the ability to collaborate effectively with clients and internal teams.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field.3
- MBA or relevant postgraduate coursework is a plus but not required
Salary Range:
Min $55,000 - Max $70,000 USD per year
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to base salary and an equity component is included.
Our Commitments
Icertis is committed to:
Supporting employees’ and their families’ physical, mental, and financial well-being.
Accelerating Icertians’ careers.
Making a social and environmental impact in our communities.
Cultivating and advancing a culture of diversity, equity, inclusion, and belonging (DEIB) across our company, customers, and suppliers.
Generous holidays, including the 4th of July week off (paid).
Free professional and leadership coaching.
Annual personal development allowance.
What we offer:
Robust medical, dental, vision, and mental health benefits.
Employee Assistance Program (EAP).
Equity (RSUs) and shared ownership in the company.
Generous 401(k) match.
Flexible work environment.
Paid maternity and paternity leave.
Generous holiday and PTO program.
CaaS (Coaching as a Service).
Annual personal development allowance.
7 Days for Humanity – seven paid volunteer days annually.
Global and regional DEIB steering committees and employee resource groups (ERGs).
Global DEIB training programs and guest speakers throughout the year.
- Develop deep expertise in the Icertis product, including system configuration, troubleshooting, and solution design.
- Support the development of automation capabilities to accelerate and optimize system configuration activities.
- Own configuration and deployment tasks for assigned projects, ensuring high‑quality, defect‑free deliverables.
- Build strong skills in data mapping, data transformation, report creation, and report modification.
- Bring fresh perspectives to help streamline and optimize Professional Services processes, methodologies, tools, and templates.
- Identify operational inefficiencies and propose actionable, scalable solutions to improve productivity.
- Independently manage internal initiatives, delivering expected outcomes within defined timelines.
- Collaborate closely with Professional Services team members to conceptualize and design best‑in‑class solutions.
- Actively participate in requirements gathering and functional design sessions; work cross‑functionally with Engineering, Quality Assurance, and Support throughout the implementation lifecycle.